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Van Subaru of Kansas City

4.3

About this business

Location details

90 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.32,285 reviews
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Brett's profile image
6 years ago

Consistent great experience Van Subaru has consistently been knowledgeable, professional, and honest over the years. They provide great service without trying to oversell unnecessary repairs. They are patient when we have questions and want a deeper understanding of what is going on with our car. 

Business response:

Brett, we are so glad to have had you as a part of the Van Subaru family for so many years. We are always happy to have you! Thank you for your feedback! 

CindyO's profile image
7 years ago

Great Start!! After experiencing no help on major repair in Olathe.....Van was quick to assist, and they were friendly and courteous!! Also, it did not take more than 1 business day to get in. Olathe takes days or weeks just to schedule oil change!! I have hope after many trips to Olathe that Van will find my issue. 

Business response:

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Van Subaru! 

Al and Sarah's profile image
Al and Sarah 
7 years ago

Exceeded All Expectations Guy Merola, Marcus West, and Scott Brown made our car buying experience more than pleasant. Guy and Marcus worked very hard over a number of days to put us in our 2nd Subaru while Scott made the paperwork a hoot. And because of that, Sarah and I just want to say, “THANKS FOR EXCEEDING ALL EXPECTATIONS!” We’re not the most pleasant auto buyers, like most consumers, we’ve been taught by the industry that buying a car is expensive, combative, and worst of all, time consuming. I met with Guy and Marcus ... read more

Business response:

We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Thanks for choosing Van Subaru! 

JWBROWN3's profile image
7 years ago

Quick and Easy Called the dealership and negotiated a price on a new 2018 Outback. They didnt have the interior color I wanted and they worked to get me the car i wanted in just a couple days. Salesman Vitalii had the car pulled around ready when I arrived. 

Business response:

Great choice on the Outback! We were glad to help you find exactly what you were looking for at Van Subaru! 

Brittney31's profile image
Brittney31 
7 years ago

Great place to purchase a car I went to Van Subaru to trade in my 2016 Ford Escape that I was paying entirely to much for, John Gillock was my sales representative that I had and let me tell you I put him to the test. Not only did I have a list of things I wanted, price range, special features, I also had my 18 month old with me. Not only did he meet my needs with my car request giving me a great trade in-value and the best possible deal on my 2018 Subaru Impreza and walked me through step by step during the car buying proce... read more

Business response:

Thank you for taking the time to leave a review! John was happy to help you find exactly what you were looking for. Congrats on your new Subaru! 

NWMSioux's profile image
7 years ago

An amazing experience! I went to Van Subar look for a new car with no intention of buying another just yet. I read multiple not-so-glowing reviews of Van and I had my reservations... I couldn't have been met with the total opposite of what I've read. From start to finish I had nothing but an excellent experience and would encourage anyone interested in a Subaru to give Van a chance. My Jeep was in pretty bad condition so I knew I'd need something new. My intention was to test drive a Crosstrek as I liked the body style. Upon... read more

Business response:

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit! 

jo47's profile image
8 years ago

Easy to work with We had a very good experience at Van Subaru working with Vitalii. Price negotiation was done entirely through email. Vitalii was responsive, helpful and friendly. Love our new 2018 Outback and would recommend Vitalii to anyone looking for a Subaru. 

Business response:

Thank you so much for your kind words and recommendation! We look forward to working with you in the future. 

Suzanne2017's profile image
Suzanne2017 
8 years ago

Great service We had a very good experience buying from Van Subaru. Our salesperson, Vitalii was very helpful and we are very satisfied with the new 2017 Forester. 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time. 

Mark S Richards's profile image
Mark S Richards 
8 years ago

Excellent service and more! My buying experience with Van Subaru in Kansas City was beyond my expectations. Ariel Frink, my salesperson, was friendly, knowledgeable of her product, patient with my unusual circumstances, and willing to reach out to other dealers to find the exact vehicle I wanted. Sales Manager Ben Johnson helped me understand the advantage of Subaru technology. Beyond that, once the sale was completed I discovered a misunderstanding that left me a feeling disappointed. Ben and Van Subaru stepped up and recti... read more

Frequently asked questions about Van Subaru of Kansas City

How is Van Subaru of Kansas City rated?

Van Subaru of Kansas City has a 4.3 star rating with 2,285 reviews. 

When is Van Subaru of Kansas City open?

Van Subaru of Kansas City is open now. It will close at 7:00 p.m.