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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I like that I'm reminded about service needed on my wifes vehicle. Thank you
Business response:
Thank you for your review! We're happy to hear that our service reminders are helping you stay on top of your vehicle maintenance. Keeping our customers informed is a priority, and we appreciate the opportunity to assist you. We look forward to serving you again!
I really liked working with Daniel. He was very nice and went out of his way to make me happy. I do think the process could have been faster since I paid cash. I was in a hurry and also did not feel my best on the evening I came in. I feel like once I picked my car, the rest of the transaction could have been done over the phone. However, overall the experience was very good thanks to Daniel.
Business response:
Thank you for your feedback! We're thrilled to hear you had a great experience with Daniel. We appreciate your thoughts on the process and will definitely consider how we can make it faster in the future. Enjoy your new ride!
Great service. Easy in and out
Business response:
Thank you for your fantastic review! We're so glad to hear that you had a great experience and found the process easy and efficient. Providing quick and seamless service is what we strive for, and it's wonderful to know we delivered that for you. If you need anything in the future, don't hesitate to reach out. We look forward to serving you again!
Was in and very quickly. Service tech Tyler was friendly and explained everything to me
Business response:
Thank you for your positive feedback! We're delighted to hear that you had a quick visit and that Tyler provided friendly service while explaining everything to you. Clear communication and a welcoming atmosphere are important to us. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again soon!
I've purchased three vehicles from Vandergriff Acura, and from sales to service it has always been an exceptional visit! Service advisors are friendly and knowledgeable. The phone representatives are welcoming and convenient, the cashiers are more than accommodating when it comes to loaners, and the service manager is hands on with everything. All around great atmosphere!
Business response:
Thank you so much for your incredible review! We are thrilled to hear that your experiences have consistently been exceptional, from sales to service. It's wonderful to know that our friendly and knowledgeable service advisors, welcoming phone representatives, and accommodating cashiers have made a positive impact on your visits. We pride ourselves on creating a great atmosphere, and your kind words affirm that we are achieving that goal. We truly appreciate your loyalty and support over the years. If you need anything in th... read more
I think everything was perfect, highlighting above all the service provided by Mauricio which was excellent and also with post-service attention, which shows great concern for his clients and professionalism.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Our team strives to deliver excellent service, and Mauricio is a fantastic example of that dedication. We're particularly pleased that you appreciated the post-service attention, as we believe that ongoing care is essential to our clients' satisfaction. Your kind words motivate us to continue providing the highest level of service. If you need anything in the future or have further questions, please feel free to reach out.... read more
Fantastic! This service department is a well-oiled machine. Friendly people, quick service, and a great waiting room atmosphere.
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience in our service department. Our team works hard to create a friendly environment and provide quick service, so it's great to know that you felt that during your visit. We're also glad you enjoyed the atmosphere of our waiting room! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Extraordinary service and attention to detail. I love the care and attention given to my vehicle as well as the professionalism of the staff.
Business response:
Thank you for your exceptional feedback! We're thrilled to hear that you experienced extraordinary service and appreciated the attention to detail given to your vehicle. Our team takes great pride in providing professional and caring service, and it's wonderful to know that it made a positive impression on you. We value your trust in us and look forward to continuing to meet your expectations. If you need anything in the future, please don't hesitate to reach out!
I had a coupon that was not applied that was given beforehand and I couldn't get anyone to do anything about it. Only $10 but the principle of the thing. Very disappointed in my tech's arguing.
Business response:
We're sorry to hear about your experience. To ensure we address your concerns, please contact our Service Director, Peter Boghossian, at 855-971-6960. He will be happy to assist you further. Thank you for bringing this to our attention.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.