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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Abdi Elmi and his team did a wonderful job, helping me find the car I wanted and was looking for. The service of everyone there was excellent.
Business response:
We're thrilled to hear that Abdi and his team helped you find the perfect car! Their dedication to providing exceptional customer service is commendable. We hope you enjoy your new vehicle and look forward to serving you in the future.
Cameron Has been the only advisor that has listened to what I was saying about my issues with my new acura RDX And solved the problem . I took over a year for someone there to really care about having a new car and dealing with issues that should not be happened.
Business response:
Thank you for sharing your experience! We're so glad Cameron was able to listen and resolve the issues with your Acura RDX. We understand how frustrating it can be when things aren't right with a new car, and we're grateful for your patience. It's great to know that Cameron's care and attention made a difference. We appreciate your feedback and are here for any future needs!
Cameron took good care of me! He was extremely friendly, knowledgeable and professional. He kept me updated on the status of my car.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had a great experience with our team. Keeping our customers informed and satisfied is our top priority. We appreciate your support and look forward to serving you again!
I had an outstanding experience with the service department at Acura! The team was professional, efficient, and genuinely cared about addressing my concerns. They kept me informed every step of the way, and even included a free car wash. Exceptional service and attention to detailI highly recommend them to anyone in need of reliable and top-notch car care!
Business response:
Thank you for the outstanding review! We're so happy to hear that you had such a positive experience with our service department. Our team takes pride in being professional, efficient, and attentive to your needs, and we're glad that it showed. We truly appreciate your recommendation and look forward to continuing to provide you with exceptional service!
Service center provide good service
Business response:
Thank you for your feedback! We're glad to hear that you had a positive experience at our service center. We appreciate your trust and look forward to serving you again in the future!
Cameron is the best tech at VANDERGRIFF Acura!!!
Business response:
Thank you for your feedback! We're thrilled to hear that Cameron provided you with excellent service. We'll be sure to pass along your kind words to him. If you need anything else, don't hesitate to reach out!
great service - no problem. Taylor helped me make the needed decisions of what to fix. He is also keeping me informed about the recalls that are pending.
Business response:
Thank you for your positive feedback! We're so glad to hear that Taylor was able to assist you in making the right decisions for your vehicle and keep you informed about any pending recalls. Clear communication and making sure you're well taken care of are top priorities for us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!
Great customer service but pricey.
Business response:
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. We understand that pricing is an important consideration, and we strive to offer value along with quality service. We appreciate your business and hope to continue serving you in the future!
I was looking for a specific vehicle and found it at Vandergriff Acura, the car was perfect despite a few defects that my sales person told me would be fixed, after signing the paperwork I went to take delivery of the car and found the rear bumper had been damaged after they detailed it, apparently the employee backed into something and said nothing, I informed my salesman ( who was amazing, names Ryan) and was assured it would be fixed. The manager however was rude and short with me.
Business response:
Thank you for sharing your experience with us. We are happy to hear that you found the perfect car, but we sincerely apologize for the inconvenience caused by the rear bumper damage and the way your situation was handled by the manager. This is not the level of service we aim to provide, and we deeply regret that we fell short in addressing your concerns. To ensure that we make things right, please reach out to Jimmy Le, our General Manager, at jle@vtaig.com. He would like to personally assist you and ensure the necessary st... read more
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.