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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great Service. They knew exactly what has been done and the things I needed. All were very nice. It did take way to long to get me a ride back to the Dealership when my car was ready. I had to cancel the day my car was ready as it got too late. Then the next day I waited for several hours. I do appreciate that you have a shuttle Service though. And all Drivers were super friendly. Not their fault you guys were busy. Guess that means you have great Service!
Business response:
Thank you for sharing your feedback! We're so glad to hear that you were satisfied with the service provided and that our team was friendly and helpful. We also appreciate your understanding about the shuttle delays, and we apologize for the inconvenience caused. We strive to ensure that our service runs smoothly, and we'll certainly work to improve the shuttle experience in the future. Thank you for your patience, and we look forward to continuing to serve you!
Everything was taken care of in a timely manner
Business response:
Thank you for your feedback! We're delighted to hear that everything was handled promptly. Providing efficient service is always our goal. If there's anything more we can assist you with, please don't hesitate to let us know!
Service advisor is professional and welcoming
Business response:
Thank you for your kind words! We're so glad to hear that your experience with our service advisor was professional and welcoming. We truly appreciate your feedback and look forward to assisting you again in the future!
Service was excellent. Got right in and did not have to wait as long as anticipated. My service agent, Maurice Reyes, was excellent - very professional! He kept me updated as the progress of servicing and did so until all was completed.
Business response:
Thank you for your kind words! We're thrilled to hear that your service experience was excellent and that Maurice provided professional and timely updates throughout the process. We truly appreciate your feedback and look forward to serving you again in the future!
Wonderful service advisor, Mauricio. He treated me like I was family, he really cared!!
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Mauricio made you feel like family and provided such excellent service. We truly appreciate your feedback and are glad you had such a great experience. We look forward to serving you again!
Professional and courteous.
Business response:
Thank you for your feedback! We're glad to hear that you had a professional and courteous experience with us. We look forward to assisting you again in the future!
The service was great !!! They detailed my car perfectly.
Business response:
Thank you for the wonderful feedback! We're so glad to hear that you were pleased with the service and that your car was detailed to your satisfaction. We look forward to assisting you again in the future!
Always love the service here!
Business response:
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you always love your experience with our service department. It's our goal to provide top-notch service every time, and your kind words mean a lot to us. We look forward to serving you again soon!
Great customer service. Exceptionally easy to work with. Phenomenal in all departments
Business response:
Thank you for your amazing 5-star review! We're thrilled to hear that you had such a positive experience with our team. We strive to provide exceptional service across all departments, and we truly appreciate your kind words. We look forward to serving you again soon!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.