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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
No pressure from sales person. Jin was so helpful. Ken the finance Mgr was awesome also. Nice and friendly atmosphere.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Jin provided helpful, no-pressure assistance and that Ken in finance made the process smooth. Creating a friendly, welcoming atmosphere is our goal, and we're glad you felt that during your visit. We appreciate your kind words and look forward to serving you again in the future!
I don't want to write a little bit more
Business response:
Thank you so much for the 5-star review! We truly appreciate your feedback and are glad to know you had a positive experience with us. If there's anything else we can do for you, don't hesitate to reach out. We look forward to serving you again in the future!
Salesman was good and had knowledge of the truck. The dealership wad patient with me. However they cleaned the truck up and it was night. Next morning there was wax all over the truck that was not removed.
Business response:
Thank you for your feedback! We're glad to hear that our salesman was knowledgeable and patient throughout your experience. We apologize for the issue with the wax not being properly removed after the truck was cleaned. This is certainly not the experience we aim to provide, and we will make sure to address this with our team to prevent it from happening again. If you'd like to come back for us to take care of it, please don't hesitate to reach out. We appreciate your understanding and hope to serve you better next time!
The cashier could not ring up my receipt. She said that it was written up wrong because of my special rate. After 3 attempts my service representative Ken took me to my car and apologized for the inconvenience an told me that he would take care of it and that I should have a good day.Ken did a great job of masking sure that I was satisfied.
Business response:
Thank you for your feedback, and we apologize for the inconvenience you experienced with the cashier. We're glad to hear that Ken took the initiative to resolve the situation and ensured you were satisfied. We appreciate your patience, and we'll be sure to pass along your kind words to him. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
Great service with no complaints.
Business response:
Thank you for the great feedback! We're thrilled to hear you had a positive experience. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!
Bill was an excellent salesperson. He was great to work with.
Business response:
Thank you for sharing your experience! We're so glad to hear that Bill provided excellent service and made your experience enjoyable. We'll be sure to pass along your kind words to him. We appreciate your feedback and look forward to assisting you again in the future!
Everything was taken care of as promised
Business response:
Thank you for sharing your experience! We're so glad to hear that everything was taken care of as promised. We strive to deliver on our commitments and ensure that you have a seamless experience. If you need anything else, don't hesitate to reach out. We look forward to serving you again!
Convenient. Extended their shuttle time for me.
Business response:
Thank you for your feedback! We're glad to hear that our shuttle service was convenient for you and that we could extend the shuttle time to meet your needs. We always strive to make your experience as accommodating as possible. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again!
Loaner for time of service and washed when Pic up and servicing agent very friendly and professionalism.
Business response:
Thank you for your great review! We're pleased to hear that you appreciated the loaner vehicle during your service and the complimentary wash when you picked up your car. It's wonderful to know our servicing agent provided you with friendly and professional service. We strive to make every visit as convenient and pleasant as possible, and your feedback encourages us to keep doing our best. We look forward to seeing you again!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.