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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great customer service. Very professional.
Business response:
Thank you for your kind words! We're glad to hear that you received great customer service and found our team to be professional. Your feedback means a lot to us, and we look forward to serving you again in the future! If there's anything else we can assist you with, please let us know.
Service advisor was great. Car was ready in the time frame promised
Business response:
Thank you for your review! We're thrilled to hear that your service advisor provided great support and that your car was ready within the promised time frame. We appreciate your feedback and look forward to assisting you with any future needs. If you have any questions or require further assistance, feel free to reach out!
Courteous and knowledgeable service advisor. Good facility, clean and efficient. Charges 3% surcharge for paying by Credit Card! Have to pay by Debit card to avoid extra cost. Wish they did not charge extra for using a credit card.
Business response:
Thank you for your feedback! We're glad to hear that you had a positive experience with our courteous and knowledgeable service advisor and that you found our facility clean and efficient. We understand your concern about the credit card surcharge, and we appreciate your input. Your comments help us improve, and we'll certainly take them into consideration. We hope to continue providing you with excellent service in the future!
Service, from receiving vehicle to paying for it was great. M service advisor was very courteous and keep me up to date through the whole process.
Business response:
Thank you for your kind words! We're delighted to hear that you had a great experience from start to finish. It's wonderful to know that your service advisor was courteous and kept you well-informed throughout the process. If you need anything else or have any further questions, feel free to reach out. We look forward to serving you again!
Had a screw in my left rear tire. My service advisor, Taylor Jones suggested it was best to replace the tire, balance and align. Tires had dry rot so all tires were replaced. There was a slight vibration when I drove the car for the first time. Taylor asked me to bring the car back right away. He drove it, had all tires inspected and rebalanced. He went the extra mile to ensure there were no issues and the car was safe.
Business response:
Thank you for sharing your experience! We're glad to hear that Taylor went above and beyond to ensure your car was in top condition. It's great to know that he took the extra steps to address the vibration and ensure your vehicle's safety. If you have any more questions or need further assistance, feel free to reach out. Safe driving!
Service department was excellent, and courteous.
Business response:
Thank you for your kind words! We're thrilled to hear that you found our service department both excellent and courteous. Providing top-notch service and a positive experience is our goal, and we're glad we met your expectations. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!
Great experience. The staff knew what they were doing and got me in and out quickly with a new car!
Business response:
Thank you for your great review! We're delighted to hear that you had a smooth and efficient experience with our team and that you're happy with your new car. Our staff takes pride in providing excellent service, and we're glad to see that reflected in your visit. If you have any more questions or need assistance in the future, feel free to reach out!
Best service in Arlington!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you had the best service experience with us. If you need anything else or have any questions in the future, don't hesitate to reach out. We look forward to serving you again!
my two service writers were great .....Veron going in and Cameron when I picked up
Business response:
Thank you for your feedback! We're thrilled to hear that Veron and Cameron provided you with great service. We'll be sure to pass along your kind words to them. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.