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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
It was a factory defect and I there was no charge.
Business response:
Thank you for your review. We're glad to hear that the issue was addressed without any charge, and that it was identified as a factory defect. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Veron listen to my concern and fit everything that need to be fits. I do not take my car to any one but Vandergriff Acura house they alway treat me excellent. I never had any problem.
Business response:
Thank you for your positive feedback! We're delighted to hear that Veron addressed your concerns and that you've consistently had excellent service at our service department. Your loyalty and satisfaction are important to us, and we're thrilled to know we've met your expectations. We look forward to continuing to serve you with the same level of care and excellence.
TAYLOR WAS GREAT AND HELPED ME THROUGH THE PROCESS VERY COURTEOUS
Business response:
Thank you for your kind words! We're thrilled to hear that Taylor provided you with great service and was courteous throughout the process. Your positive feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!
Mauricio was professional and quickly took care of my car's service needs!
Business response:
Thank you for your kind words! We're delighted to hear that Mauricio provided professional and efficient service for your car. If you need anything else or have further questions, feel free to reach out. We look forward to assisting you again!
Top of the line service by top of the line people!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear you had a top-notch experience with us. Our team strives to deliver the best service, and it's great to know their efforts have made a positive impact. We look forward to serving you again!
Cameron Housh, my service advisor, took time to explain what my car would need in the future. He was polite and professional when I brought my car in and when it was ready to leave. He's the one who deserve's the 5 stars.
Business response:
Thank you for sharing your positive experience with Cameron! We're delighted to hear that he provided clear and professional service, both when explaining your car's future needs and throughout your visit. We'll be sure to pass along your kind wordsCameron truly deserves the recognition. Thank you for choosing us, and we look forward to serving you again!
I always receive the best service @ Vandergriff!!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you always receive the best service at Vandergriff. Your continued support and satisfaction mean a lot to us. If there's anything more we can do for you, please don't hesitate to let us know!
Great timely service & great service advisors.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and advisors. Timeliness and excellent service are our priorities, and we're glad to know we met your expectations. We look forward to assisting you again in the future!
I thought the finance guy was cocky and a little pushy!
Business response:
Thank you for your feedback. We're glad to hear that you had a positive experience overall, but we're sorry to learn that you felt the finance process was less than ideal. We strive to provide a comfortable and respectful environment for all our customers, and your comments will help us address areas for improvement. If you'd like to discuss your experience further or if there's anything else we can assist with, please reach out to us directly. We appreciate your input and hope to serve you better in the future.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.