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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Quick Easy and very Nice The staff was very nice Kind and got me in and out in a Timely mannor!
Professional and Great service
Business response:
Thank you for sharing your experience with us! We truly appreciate you taking the time to recognize our team's professionalism and service quality. Your positive feedback means a great deal to us and reinforces our commitment to providing exceptional experiences for every customer. It's wonderful to hear that we met your expectations, and we're grateful for your trust. We look forward to continuing to serve you for many years to come.
My advisor was the highlight of my visit. Jaden was the best. The flip side of my visit that causes me concern is the tire rotation, I was charged but upon observing the tires, the one I had to replace was still on the front passenger side, so I feel as if I was charged but the work wasn't done.
Business response:
We strive to improve based on your feedback and appreciate you taking the time to share your experience. It's wonderful to hear that your advisor provided exceptional service during your visit. We understand your concern regarding the tire rotation service, as ensuring all requested work is completed properly is important to us. We would like to discuss this further and work towards a resolution. Please reach out to John Whittler, our Fixed Operation Director, at jwhittler@vtaig.com or Chris Snyder at Csnyder02@vtaig.com or ... read more
Very nice people. Good customer service
Business response:
Thank you for your wonderful feedback about your experience. We genuinely appreciate you taking the time to share your positive thoughts about our team and customer service approach. It means a great deal to us to know that you found our people to be welcoming and that we were able to provide you with the quality service you deserve. Your kind words motivate us to continue delivering exceptional experiences for all our customers.
Easy pull up service very experienced associate they also keep you in the loop about anything that's going on with your car. They wanna make sure that if you're getting the best service possible if you need water. There is very attendant.
Business response:
Thank you for your wonderful feedback about your service experience. We truly appreciate you taking the time to share how our team provided you with experienced service and kept you informed throughout the process. It means everything to us to know that you felt well taken care of during your visit. Your recognition of our commitment to providing the best possible service experience reflects the authentic care and professionalism we strive to deliver every day. We're grateful for customers like you who notice the attention t... read more
Excellent Service! Professional, informative and well prepared. Keep you in the loop while waiting on vehicle. Easy prompt appointments.
Business response:
We sincerely value your outstanding feedback about your experience with us. It's wonderful to hear that our team provided you with excellent, professional service and kept you well-informed throughout the process. Your recognition of our commitment to clear communication and efficient appointment scheduling means a great deal to us at Vandergriff Chevrolet. We're honored to have earned your trust and look forward to continuing to serve you with the same level of excellence you've come to expect.
My Service Advisor did an excellent job explaining things and keeping me informed. Lyft rides from the dealership and back again were provided!
Business response:
We are thrilled to hear about your positive experience with us! It's wonderful to know that your Service Advisor took the time to thoroughly explain everything and kept you well-informed throughout the process. Clear communication is something we truly value, and we're delighted that this made a difference in your visit. We're also glad that the complimentary Lyft transportation service was helpful for you. At Vandergriff Chevrolet, we understand that vehicle service can disrupt your day, so providing convenient transportati... read more
Inflated price during sales transaction but it was corrected.
Business response:
We sincerely value your feedback and are pleased to hear that the pricing concern was addressed during your visit. We understand how important transparency is in the sales process, and we appreciate your patience while the matter was resolved. Thank you for giving us the opportunity to make things right. Your experience helps us continue to improve our processes and ensure every customer receives the honest, straightforward service they deserve.
Great service. Not too crazy of a wait time on a Saturday is a plus
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your feedback about our efficient service and reasonable wait times, especially on a busy Saturday, truly means a lot to us and reflects our commitment to providing quality care for our customers. It's wonderful to know that we were able to deliver the level of service that meets your expectations. We appreciate you taking the time to share your experience and look forward to continuing to serve you and your vehicle's needs in the future.
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 10,426 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is closed now. It will open on Monday at 8:30 a.m.