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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
I am always very happy with the service department of my Vandergrift Chevrolet. I keep my beautiful 2016 Chevy Silverado on it's maintenance schedule. Everyone from the floor staff to the Uber assistance to the cashier are courteous and professional. Thank you Vandergriff
Business response:
We are pleased to hear that your experiences with our service department have been so consistently positive! It means a lot to know that our team, from the floor staff to the cashier, has made such a great impression. We take pride in providing courteous and professional service, and it is wonderful to hear that your Silverado is being well taken care of. Thank you for your continued trust, and we look forward to seeing you at your next visit!
Great advisors great customer service
Business response:
We are thrilled to hear that our advisors made such a positive impression during your visit. Delivering great customer service is something our team truly cares about, and it means a great deal to know that came through in your experience. Thank you for taking the time to share your kind words, and we look forward to serving you again in the future.
Jose, Shane and Moe are awesome men that helped me purchase my vehicle. They had the best customer service. They went above and beyond to meet the needs I had. I truly enjoyed dealing with the dealership and it's by far the best experience I ever had dealing with purchasing a vehicle. Thank you all for the wonderful experience!
Business response:
Thank you for taking the time to share such a wonderful account of your experience with us. It means a great deal to hear that Jose, Shane, and Moe went above and beyond to make sure your needs were met throughout the entire process. Knowing that this stands out as the best vehicle purchasing experience you have ever had is truly something our entire team takes pride in. We wish you many great miles ahead and hope to be your dealership of choice for years to come!
Service advisor Melterick was very compassionate and knowledgeable with me on my visit thank you
Business response:
We are overjoyed to hear about your experience with Melterick! It is always meaningful to know that our team is making a genuine difference for our customers, and compassion paired with knowledge is exactly what we strive to bring to every visit. Thank you for taking the time to share this feedback we will be sure to pass along your kind words.
Our service advisor was Moe he had the best customer service and he was very helpful with my vehicle. He took care of us very well. I appreciate him and this company. I had a wonderful experience. Thank you!
Business response:
We appreciate customers who take the time to share experiences like this one. Hearing that Moe provided outstanding service and made you feel truly cared for is a reflection of the values we strive to uphold every day. We are so glad your visit exceeded expectations, and we will be sure to pass along your kind words to him. Thank you for trusting us with your vehicle, and we look forward to welcoming you back whenever you need us.
It was a process. They did communicate every week to let me know what's going on.
Business response:
We are grateful you took the time to share your experience with us. We understand how frustrating it can be to have to wait for an extended period, and we are glad our team was able to keep you informed throughout the process. We appreciate you trusting our team with your service and look forward to seeing you next time!
Unfortunately we have had an ongoing issue with our Mustang. Vandergriff has continued to take care of what we purchased from them. We appreciate it
Business response:
We are happy to hear that our team has been there for you throughout this experience. We understand that dealing with an ongoing vehicle issue can be stressful, and we appreciate your patience and trust in us to continue supporting you. Your kind words mean a great deal to our entire team, and we remain committed to standing behind what we sell.
The representative who took care of keeping me informed was both professional and courteous , she was on top of everything Reyes was #1
Business response:
We are absolutely thrilled to hear about your experience with our team! It is wonderful to know that Reyes provided such attentive, professional, and courteous service throughout your visit. Keeping our customers informed and at ease is something we truly care about, and it is gratifying to see that commitment reflected in your feedback. We will be sure to pass along your kind words thank you for taking the time to share them with us.
Oil and air filter service was very fast. Wait was only about 15 minutes when you go first thing in the morning.
Business response:
We are delighted to hear that your oil and filter service was such a smooth and efficient experience! A 15-minute wait is something we strive for, and it is great to know that coming in early in the morning made such a difference for you. We appreciate you taking the time to share this feedback, and we look forward to serving you again.
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 10,673 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is closed now. It will open on Monday at 8:30 a.m.