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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Johnathan Burton has done it again, the best service one could ever ask for.
Business response:
Thank you for your review! We appreciate the opportunity to serve you, and hope to see you again in the future!
Service was great and in a timely manner. Considering I did not have an appointment. And my Service representative keep me informed every step of the way.
Business response:
Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
Quick service they did say my battery needed cleaning and gave it a failed report but the battery was spotless no corrosion no dust good charge cables good. Just because I am a woman doesn't mean I don't know anything about cars stop trying to unnecessarily upcharge or suggest things that don't need to be suggested or upcharged.
Business response:
Thank you for your review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
It took a lot longer then expected, but Jason Holland did a great job on finding the solution.
Business response:
Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!
Great customer Service!!!
Business response:
Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!
Service writer Charlie Lewis listened to my vehicle needs. All vehicle repairs were done in a timely manner. Thanks again
Business response:
Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!
I always take all 6 of my cars there for all services but twice now on my 2020 trax when I have oil change and tire rotation twice they knock the tops off the lugs and dont fix them or saying anything about it and I noticed today that it has happened again when my son was leaving for college.
Business response:
We're sorry to hear about your recent experience with our service appointment. It's important to us that all aspects of your vehicle's maintenance are addressed during your visit. We apologize for any oversight and would like to make it right. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com to discuss what we can do to help.
Very informative on my recommend service.
Business response:
Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!
HAD AN APPOINTMENT WAS TOLD IT WOULD BE AN HOUR TO AN HOUR AND HALF. WAS OVER 2 1/2 HOURS. THEY DID NOT RESET THE HISTORY ON THE TRUCK OR UPDATE THAT THEY ROTATED THE TIRES. PLUS THE COST OF AN OIL CHANGE IS OUTRAGEOUS.
Business response:
We apologize for the extended wait time you experienced during your appointment. We understand that your time is valuable, and we're sorry for any inconvenience this may have caused. We strive to provide efficient and timely service to all our customers, and we regret that we fell short in your case. Your feedback is important to us, and we will take steps to improve our scheduling and service process to ensure a more seamless experience for you and all our customers in the future. Please reach out to Charlie Pace, our Servi... read more
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 10,679 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is open now. It will close at 9:00 p.m.