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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Vandergriff Chevrolet in Arlington, TX, is proud to be the latest Chevrolet Dealer of the Year, an honor that reflects our commitment to customer satisfaction since 1937. We proudly serve the Dallas- Fort Worth metro, including Grand Prairie and Mansfield. We have a variety of new and used cars, trucks, and SUVs, including the Chevy Silverado, Equinox, and Bolt. Our service center, staffed by certified technicians, handles oil changes, brakes, tires, and transmission and engine repairs using genuine OEM parts. Aside from hel... read more
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Would not honor price listed on internet Went in with my daughter today to buy a 2017 Silverado 1500 LT. Internet price listed was 28,988, of which we showed Justin (our salesman) first thing after introductions. He noted the price, took the stock number and brought it around. After nearly an hour of showing us the vehicle, some of which was informative, some of which seemed like bs (example: in a turn, letting go of the steering wheel asking us to note that the truck straightens out- really? That's a feature?) I digress. He... read more
Purchase They would not honor the online special. They tried 3 times to come up with a higher price than the online price. The last price was still some hundreds higher than the online price. Their response was "That price expired last month and there was a glitch in their system."
Poor experience on purchase of used Truck. I recently bought a used 2015 Ram 1500 pickup from Vandergriff Chevrolet, and feel that they are unwilling to follow up their verbal promises with action. From my experience, if you are purchasing a used car from them that has perceived problems, you should either make them fix the problems, or don't buy the car, because they won’t do anything afterwards. The truck had several small dents in it, which I asked the dealer to fix before closing the deal. The sales manager on duty that ... read more
Inadequate Service Dept Let's see, I made an oil change appointment two weeks ago for a Saturday (8/13/16), and was offered a free car wash. I mentioned I had other issues and was told to wait until I showed up to schedule service for those issues. When I showed up (30 minutes before my appointment) I was told that my assigned service rep didn't work Saturdays, and was sent to 3 different service managers before someone agreed to work on my vehicle that day. Then they told me they could only do the oil change, and couldn't w... read more
Another Bad Vandergriff experience We bought a GMC Acadia with the purchased service plan through GM. We had issues with Vandergriff Toyota in the past and we're leary of the Chevy side. We bought it in Dallas but it was ready for an oil change and other services, so we called ahead to the service dept to make sure there were no issues. My wife spoke Jeffrey at the service dept and explained what we had and needed. He assured us no problem and if brought it in before noon he'd have it out for us by 5. My wife asked if we cou... read more
Service Department Do NOT buy a preowned Certified car here. I bought a 2015 Malibu in October and the timing jumped on December 30th. They said they saw "signs of water damage" and I needed to get my insurance company involved. The insurance company come in and ran all these test. The air filter was brand new so no water entered it. There was no water in the oil, and they paid for a third party forensic expert to come out who also said there was no water damage. Vandergriff refuses to pay under warranty even when they know ... read more
No communication!!! I brought my daughter's car in to the service department on a Thursday afternoon. It is a pre-owned Ford so they were going to look at it and see if it was something they could fix, if not, they would have to take it over to Ford. It is 24 hours later and I have not heard anything about the status of this vehicle. So when I call, I find out that Jason Holland is not in today and he had to follow up on it. I leave a message for his back up to call me and over an hour later he calls and tells me it's not so... read more
Worst experience ever! Deceptive sales force!!! Do not waste your time with this dealership. I called to discuss buying a vehicle and then closed on the price and conditions. As they were preparing the purchase order and I was about to leave to head to the dealership, they went back on their word and told me I could only buy the vehicle at a higher price than what was given before. The sales manager Kelly Cook reviewed the recorded conversations, agreed that they made a mistake on their side, but decided not to sell me the c... read more
"Car Sales" So I go in there and trade in my old truck for a newer truck. We give them all the information for financing and then I find out that if it is not up to par we have to turn around and take the preowned truck back, and we have already signed over the title from my other truck, so technically they don't have to give us the old truck back. That is crap. We signed a contract and everything and one little hiccup can change everything. Garbage. Any other dealership we go to if you sign a contract the vehicle is yours t... read more
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 7,539 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is open now. It will close at 9:00 p.m.