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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
We bought a car back in June and they said it came with Kahu. I never received my code for the app. I have called, messaged and gone up there to get it. Hector asked me to call him if I did not receive it, so I did. That was a week ago and I have still yet to hear back from him or receive my code i feel like I should get a refund because I never received the product I HAD to pay for. This is my second car to buy from here, but I don’t know if I will be purchasing again. I am very disappointed in the customer service. I also ... read more
A/c wasn't fixed Poor service, lack professionalism. I brought in my Hyundai sonata 2013 for A/c and hose discharge repair. When i pick up , I find out some minute after the Air still don't work good. Now they want additional money for compressor. That's ridiculous, extortion. They did something similar to one of my friend. People stay away from this location.
Car was very clean except for finding an empty beer bottle i The car was very clean and ready for us after we signed the papers to buy it. But someone left an empty beer bottle in the console which is very upsetting to me. No one should have been drinking in this car and especially not leaving the empty bottle in it.
Business response:
At Vandergriff Hyundai, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Deceptive Dealership After speaking to the internet sales representative via email she led me to believe that I would be getting the internet price of the vehicle $23. 257. I confirmed with her at two different times the price of the vehicle and she reassured me that the price was set. Once I drove 2 hrs and 30 minutes and test drove the vehicle, it was time to set down and discuss numbers. Everything we talked about was dismissed although we had emails to prove what had been discussed. At the end of the day they would not h... read more
Terrible communication and customer service Although I am extremely happy with my car, the level of service I recieved from Vandergriff Hyundai was very poor. My car had a minor issue that needed to be fixed. i realized the USB port didnt work the day after I bought it. I called 2 times and emailed to get it fixed with no response either time. Then I recieved an email from the GM requesting positive feedback on the survey. He asked me to reach out to him if I needed anything. problem was, there was no contact info in the ema... read more
Did not honor advertised price Very bad experience, the old bait and swich. They advertised a price on the internet. I confirmed the price with internet sales manager by email but when I got there it was suddenly $2000 more because of added options that I did not want. Wasted 2 hours of my time.
Poor Sales Tactics Went by this dealership a couple of times when looking for a car this summer and was very disappointed. They advertise a price on the internet and then add hefty additional charges when you go in to make the deal. (Bait and switch!) Sadly, one of the salesman I dealt with was very unprofessional and seemed very inexperienced. He called me several times just to tell me the same thing over and over. He also could not remember what he had told me the day before! I shopped several different dealerships and thi... read more
Take advantage of you These people are terrible. They want you to come back every 3500 miles and mfg requirement is 7500 miles (for 2018 Santa Fe) check your owners manual, Hyundaiusa website for your vehicle. I would never recommend.
Buyer Beware! This dealership uses bait & switch tactics in their online sales...the low prices you see online do NOT include “reconditioning” costs and “optional” fees that are apparently not really optional! We tried to buy a 2018 Elantra GT listed online at $14,200...nice car & good price. Salesmen were nice (Joe & Christopher), but when it came time to talk price, things went awry quickly. The sales manager threw some numbers around and said the final cost was $17,200. When we asked for an itemized breakdown of costs, th... read more
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 9,963 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is open now. It will close at 9:00 p.m.