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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
dishonest pricing Price was not visible, was not able to see car first, played around with price, dishonest advertisement online, high interest rate, too much time spent
warranties not honored They ignore issues that need to be repaired, which are covered under warranty. Buyers beware! The only course of action at this point is a lemon law complaint.
Online prices are higher once you get to the dealership The finance department person was deceptive. He lied about what the GAP program covered and about not running a credit report, when he did not once, but twice. Also, the prices they quote online are not the same when you get to the dealership. They will tell you, you do not qualify for the discounts they listed. So, be aware of the online prices, they will be higher when you get to the dealership.
This dealership is useless Took interest on the internet, 'with interested in a mini clubman,the dealership rang me and we're very keen to see me about this car on 5 or 6 calls,so could not see it until saterday,even rang me on same day ,looking forward to hopefully doing business with them,drove over there ,arrived ,approach come see the mini,salesman disappeard ,he came back and said oh the car gone auction ,hey I made the effort to come to the dealship, and tell car gone auction,dont do business with this useleess and don... read more
dishonest and decietful These people will cheat and deceive in every interaction they have with the customer. They will change the numbers in the agreement and be so apologetic then the next person in the system does the same thing and is also apologetic. I cannot count the number of times that someone there has told me " I assure you I don't do things like that" and the classic "if I thought they did things like that here I would walk right out" and then does something just as sleazy. DO NOT BUY THE EXTENDED WARRANTY!!!! It... read more
Almost had my business, But. I wish I could give this dealership 5 stars I really do. An awful experience with Mr. William Houston. My sales rep Tim was amazing, he was friendly, outgoing and just a great person to work with. The problem came with price. I had gotten on truecar.com and found my car significantly cheaper than what Vandergriff told me they could do. I immediately called Tim and told him the price and asked him if they could match it. He asked me to bring the certificate in and that he could talk to his Directo... read more
Have tried for three weeks to get an appt. for new car service. NO answer, left messages no reply, six times. Wrote email on website for appt. no reply. These folks are messed up on organization of service. I have already got an appt. with another Hyundai dealership closer by. Forget Vandergriff.
Business response:
Sorry for the incovenience in making a service appointment. For future reference, the receptionist that answers the phone can make you a service appointment. You do not have to ask for service, you just have to say you want to make a service appointment. Also, you can download the mobile app for free (Vandergriff Hyundai) and make appointments on there. If you have any questions feel free to give us a call and whoever answers can answer your question.
I went into Vandergriff Hyundai on 9/23/12 to buy a I went into Vandergriff Hyundai on 9/23/12 to buy a Hyundai Genesis R Spec. I called them on Thursday to make sure they had the sedan I wanted available. They said that they had 3 or 4 of them so I decided to come in on Saturday morning. The person I talked to was Philip Bergeron but he was busy with another customer which was fine. I was greeted by Maletta Larry who asked what I was looking for and I told her the specific vehicle I was looking at and wanted to test drive i... read more
Dealer recently changed service personnel. Operator keeps putting incoming calls into the wrong voice mail box. Service personel have stolen handicapped placard on two occasions. When we report it, nobody cares. This requires us to go to the Department of Motor Vehicles, stand in line half a day to get another placard. We will find another Hyundai dealer.
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 10,290 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is closed now. It will open tomorrow at 7:00 a.m.