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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
A "new" car but a year old My salesman, Robert Hobley, was excellent and quite helpful, as was Bernardo Aguayo, who did the paperwork. After purchase I found that my "new" car had been on the lot for almost a year. The tires were flat-spotted and the navigation program was out-of-date. The dealer fixed the tires but provided no update for the nav. program. If I had known the car was that old I would have gone elsewhere.
Awful service in many respects Professionally not competent and also not courteous. Below are what the Vandergriff Hyundai service did: 1) I requested to replace a burnt head light on the right, but they replaced a left head light, and handed out the car to me without checking it. 2) I also requested the State Inspection, but I wonder how my car passed the State Inspection with one headlight dead. Their quality of service is therefore questionable. 3) Inefficiency: I was told that the service would be done within 2 hours, bu... read more
Awful customer service The salesman I worked with was unrelational. The whole process of buying the car and returning for service has been a hassle every time. I was promised a free tank of gas and a free clicker. I showed up twice to get the clicker but because Fawzi didn't turn in the necessary paperwork I had to return a third time for it to be ready to pick up. I never received my tank of gas. I even showed up once for an oil change. After making an appointment and talking to a serviceman I show at my appointed time only... read more
Horrible Experience Worst attempted car buying process I have ever been through. Was held like a hostage while my vehicle was being appraised while they were trying to convince me to purchase a vehicle I didn't want! Was hoping to be treated with dignity and respect and instead was treated with utter disrespect. Working with Darius in the beginning was great, he was professional, friendly, smart, and genuinely seemed like he really wanted to help find me the vehicle I wanted. When we met Thomas the situation changed complete... read more
Worst car buying experience ever would not recommend anyone Terrible customer service for a cash paying customer, lied to by sales staff, told one price then paperwork was $5k more. Bought car brand new paid cash, has been in shop for 14 of 16 days owned. Only person who has treated me like a customer should be is my service professional AJ Singleton.
dishonest pricing Price was not visible, was not able to see car first, played around with price, dishonest advertisement online, high interest rate, too much time spent
warranties not honored They ignore issues that need to be repaired, which are covered under warranty. Buyers beware! The only course of action at this point is a lemon law complaint.
Online prices are higher once you get to the dealership The finance department person was deceptive. He lied about what the GAP program covered and about not running a credit report, when he did not once, but twice. Also, the prices they quote online are not the same when you get to the dealership. They will tell you, you do not qualify for the discounts they listed. So, be aware of the online prices, they will be higher when you get to the dealership.
This dealership is useless Took interest on the internet, 'with interested in a mini clubman,the dealership rang me and we're very keen to see me about this car on 5 or 6 calls,so could not see it until saterday,even rang me on same day ,looking forward to hopefully doing business with them,drove over there ,arrived ,approach come see the mini,salesman disappeard ,he came back and said oh the car gone auction ,hey I made the effort to come to the dealship, and tell car gone auction,dont do business with this useleess and don... read more
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 10,059 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is open now. It will close at 9:00 p.m.