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Vandergriff Hyundai Service

4.6

About this business

At Vandergriff Hyundai's Service Center in Arlington, TX, you'll find expert auto care. From oil changes and tire rotations to battery replacements and brake repairs, our Hyundai-certified technicians have the skills to keep your vehicle in top shape no matter what make and model. As a Hyundai service center, we use OEM parts for every repair, giving you peace of mind that your vehicle is getting quality parts and service. 

Location details

1120 W Interstate 20, Arlington, TX, 76017, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.62,766 reviews
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Spencercole's profile image
Spencercole 
7 years ago

Fraud, deception and theft It began as a typical car lot visit. Met a sales guy & took a test drive in a used [2015] truck, which I liked. Then I reviewed the Carfax and noticed the $1500 dealer added options of window tint, wheel locks, and Nitrogen filled tires had been added 3yrs ago by the original dealer. So, 100% fraud. The dealer suggested I take the truck home for the night to get a better experience & said my car would be fine on their lot. I returned the next day to find several items missing from my car - a 30oz R... read more

Steven D's profile image
7 years ago

True Let Down To The Genesis Brand Hyundai has been pushing Genesis G80 and G90 through multiple channels, touting the vehicles are “intuitively designed luxury.” With all this hype of luxury and even on Genesis’ landing page, is the phrase, “RESPECT COMES STANDARD,” in all caps. Further down you read, “Genesis Experience, At Your Service. True luxury is about the complete experience.” Genesis is raising the level of personalized attention that consumers would expect from brands like BMW, Mercedes and Lexus. In early 2016, I... read more

Anquinette Olowo-Ake's profile image
Anquinette Olowo-Ake 
7 years ago

Could be better They sold my boyfriend a dirty car with a torn windshield. He's a truck driver so I brought it back. It took them at least an hour and half just to detail the car and get one wiper. I can only imagine if something bigger was wrong. 

scubachick0909's profile image
scubachick0909 
7 years ago

dealership location This is the first time I have purchased a car outside my living area and I won't do it again it as it is turning into a convenience for me and them but I felt they gave me a better deal than the others I looked at online. Feel they pushed BlueLink, only to find out I don't even have it on my car, they should be sure of this before they tell you how great it is. Follow up on messages is not great, usually have to call back. 

Judi123's profile image
7 years ago

Very dissatisfied! I would like to start by explaining my experience at Vandergriff service. I brought my vehicle in on October 25th to get my power steering fluid changed, my indoor trunk latch replaced, and to troubleshoot a problem with the computer inside, pertaining to phone calls received and no name from contacts appearing. Wednesday afternoon I received a call from Keith Samuels saying “ We have found a part locally for the trunk button and if I would like to leave the vehicle to be worked on when they received the p... read more

Robin Anders's profile image
Robin Anders 
7 years ago

Do not use this service department If at all possible I would never recommendation to this service department. Very bad experience with length of time they kept my car and could not get a return call to save my life if you do by chance decide to take here do not use Keith as your advisor, extremely poor service. 

PK's profile image
7 years ago

Frustrated Tried setting up an appointment to get some recall work done. Dealer said they would have someone call back to set it up. Nobody called back! Finally called back a week later to set up an appointment and again they said someone would call right back. After about 5 hrs. nothing. So I called back again and asked what's up and finally talked to a guy named Keith. He set me up and told me to bring it in and they would take care of it. Seemed like since my service wasn't generating any $$$ they weren't too interested i... read more

d.christmas's profile image
d.christmas 
7 years ago

Horrible Service This was my 8-9th visit in 2017. First go around was the beginning of 2017 with my back left brake light not working. I had told them I knew there had to be a short in it, logically, cause it would come off and on. I had to return about 5 times until they FINALLY replaced the whole fixture. Mind you, a loaner was not given during this time. Then this last time around, I had had to go back 4 times. They had "fixed" the issue of the air bag and after the next day of receiving my car back, the light came back o... read more

martin25md's profile image
martin25md 
7 years ago

"Buyer Beware' - Dealer has not delivered all items sold (but missing at time of delivery) and did not convey that the tires have no warranty. Dealer also has not delivered two items missing from car. This is my 4th Hyundai in 26 months.....and my last. the 60 month/60K miles is useless if they are not going to enforce and are allowed to choose when to apply. Unbelievable, premeditated consumer trap. 

Frequently asked questions about Vandergriff Hyundai Service

How is Vandergriff Hyundai Service rated?

Vandergriff Hyundai Service has a 4.6 star rating with 2,766 reviews. 

When is Vandergriff Hyundai Service open?

Vandergriff Hyundai Service is open now. It will close at 6:00 p.m.