This profile has been claimed by the business owner or representative.
Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service! I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
Business response:
Hi Jeremy - We're thrilled that our team could get you into a new car quickly and accommodate your work schedule. We hope you love your new ride! Thanks so much for recommending Vandergriff Toyota.
Over the top! Vandergriff Toyota goes way over the top in customer service. I always have a great experience there. All of the staff is very attentive. I will continue being a loyal customer.
Business response:
We are honored to have you as a loyal customer to Vandergriff Toyota! Customer service is our priority and we're thrilled this comes through everytime you visit. Thanks so much!
Ask for CJ! By the grace of God I ended up at Vandergriff Toyota with CJ as my salesman. He was prompt, courteous and didn't use the typical back and forth sales tactics. I live 4 mins from Toyota of Dallas and won't be caught giving those crooks my time or money. CJ and I made a deal within an hour of stepping foot at the dealership. I had a small issue with my Venza the day after I purchased it and reached out to CJ. He had me return the car for a free repair and even gave me a loaner car for the time being. Can&... read more
Extremely average experience My salesman was quiet and offered no background on the car or knowledge of the (non-Toyota) make and model. The carfax was suffficient for background info, and the negotiating process was expectedly hostile. They tried to add the costs of them detailing it ($1400?!) to the sticker price, I didn’t pay a dime of it, they will back off but adding that borders on false advertising. I would review this dealership lower if not for the fantastic and helpful financing department. They were extremely know... read more
Business response:
Thank you for the 3 star review and comments. I would like to talk more about this if you have a free moment. We always work to help each customer and want to learn more about this. Hopefully we can earn a 5 star review in the near future. Regards, Jimmy Le - GSM 817-468-8696
Review Mike Martinez is the best ever. He is always there for me whenever I need him. Any process is smooth and great as long as he is there. He is my ..to go guy for everything. Ask for Mike Martinez . I want him to be my to go guy . Excellent service from Mike Martinez!!!!!!!! P. Golkar
Business response:
Thank you again for the 5 star review! Regards, Christy Muse - Service Director
In & out quickly and efficiently I've been going to Vandergriff Toyota for my service for several years now and have always had a good experience. Luis Viloria got me on my way and also diagnosed several upcoming issues that need attention on my 11 year old Toyota. After missing a scheduled service appointment(due to medical emergency)for these items Luis took care of getting me back in quickly.
Business response:
Thank you for the 5 star review! Please let us know if you need anything in the near future! Regards, Christy Muse - Service Director
AMAZING I couldn't be happier with my experience at Vandergriff Toyota, so much so, after buying my wife a new Toyota Sienna, I turned around 3 months later and bought a new Toyota Camry. The staff, environment, and entire experience is extremely welcoming and not at all pushy. I don't think I can ask for a better experience. Thank you so much for the HASSLE FREE interest rate AND payment that I was set on. They truly work with you, and care about your needs.
Business response:
Thank you for the 5 star review! We hope you are enjoying your Toyota Sienna and Camry! Please let us know if you need anything in the near future! Regards, Chris Snyder - General Sales Manager
Amazing! Debbie Ryno is the best with her great smile and always a great service. I have purchased 3 cars from this dealership in past 5 years. I have enjoyed the waiting area with it's free internet access and free refreshments.
Business response:
Thank you Betty for the kind review and we appreciate you bringing your vehicle to our dealership for service! I will let Debbie know about your review! Christy Muse - Service Director
Good Customer service Always a good service. We have purchased 3 cars from this dealership in past 10 years. I have enjoyed waiting area with free internet access and free refreshments.
Business response:
Thank you James for the 5 star review! Please let us know if there is anything you need in the near future! Christy Muse - Service Director
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is closed now. It will open on Monday at 7:00 a.m.