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Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Customer Service-Fantastic Deal! Working with Adrick Mckinney in Nov 2017 was the easiest thing I have done all year. He went out of his way to give me the best trade in value and the best purchase price. Drove out same day with Camry I desired! I have been using Vandergriff for my service for at least two years...all around GREAT dealership. Thank you Adrick!
Business response:
Thank you Rusty for your five star review! We're glad Adrick was able to get you a great price on your Camry. We thank you for your continued business and look forward to growing this relationship. Regards Chris Snyder - General Sales Manager (877) 880-5657
Buying a new truck I would like to thank the Vandergriff Toyota family for a great shopping experience. I would like to thank salesman Karl Khatib on his help & professionalism. Also would like to thank Business Manager Ariel Yepez for a great experience & giving us an outstanding overview of our new vehicle. He went over & beyond to make us feel comfortable. He is a Great asset to your company!! Thanks to everyone for overall great shopping experience!!
Business response:
Thank you for your five star review Santiago. We're glad Karl and Ariel combined to make your time with us comfortable. Regards Chris Snyder - General Sales Manager (877) 880-5657
outstanding service experience outstanding service experience had two items to be addressed and both were repaired in one day
Business response:
Jeff we're glad the service team was able to get your vehicle repaired in just one day. We appreciate you taking time to write this five star review. Regards Christy Muse - Service Director (877) 841-3693
Great Service at Vandergriff Toyota Thank you Karl Khatib for being such a kind and supportive sales clerk. You made my son and I feel welcome and at ease in the negotiating process. You appeared to care for our needs over your own. We will recommend this dealership to others and consider this dealership for our own vehicle needs in the future.
Business response:
Toni we're overjoyed Karl was supportive during your son's purchase. Thank you for your recommendation, it's much appreciated. Regards Chris Snyder - General Sales Manager (877) 880-5657
General Check Up Luis Viloria was my service advisor, he was great and very helpful. I definitely recommend, he will answer any questions or concerns you may have. Awesome job!
Business response:
Karen we're glad Luis was helpful during your latest service visit. Thank you for your five star review and recommendation. Regards Christy Muse - Service Director (877) 841-3693
Exceptional Service Again! I tell you I LOVE going to this dealership! Worked with Debra Ryno again to get my '09 Corolla serviced. It was having some cam issues so after my oil change a week prior I decided to bring the vehicle back. Once again the "SERVICE" was through the ROOF! Debra and the repair team made sure my car was taken care of. It has been a couple of weeks since the repair and it runs great! I will definitely call Debra when I need service for my Corolla in the future. Thanks to Vandergriff for having such an ... read more
Business response:
KT we're glad Debra and the service team took such good care of you and your Corolla. Thank you for taking time out to write this review, we really appreciate it. Regards Christy Muse - Service Director (877) 841-3693
25,000 service Our service advisor is Jonathon Cortez. After the initial 25,000 service time frame was told to be about an hour and fifteen minutes or so. This was about an hour and a half which was fine. Then he informed me that the battery needed to be replace due to low voltage, this time frame was to be about 25minutes. After about an hour I checked with Jonathon and he told me it should be about another 5 minutes. At this time I told him that we needed to go due to my daughter and her 18 month baby was with me and the b... read more
Business response:
Hi Tina, I'm sorry to hear that you were unhappy with the service that was extended to you during your recent visit. We always strive to ensure that all of our customers are well accommodated, and that their needs and expectations are met as quickly and thoroughly as possible. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Regards, Christy Muse - Service Director (877) 841-3693
Excellent Service I worked with Debra Ryno for my '09 Corolla oil change on 10/13/17. I must say that I appreciate the "HIGH" level of customer service that I received. So much so that I called her on 10/20/17 to schedule further service of my vehicle. Thanks again Debra for your overall professionalism!
Business response:
We are glad to hear that Debra provided you with great service. We think that she is really great as well! Regards, Christy Muse - Service Director (877) 841-3693
Top Notch Service Johnathan Cortez went the extra mile to take care of a tire warranty while having my Tundra serviced. He took care of my truck like it was his own.
Business response:
Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Regards, Christy Muse - Service Director (877) 841-3693
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is closed now. It will open on Monday at 7:00 a.m.