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Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Straightforward Buying Experience Lisa Hope at Vandergriff contacted me right away regarding an online request for information about a car that they had listed. While that car didn't meet my needs, she took down the profile of cars I was interested in and offered to follow up with me. Within a week, she contacted me about a car that came in on a trade that met my criteria. I was able to view and test drive the car the next day, and we made an offer on the car to buy it. We were under a tight time constraint to complete the p... read more
Great Experience We purchased our vehicle from Vandergriff Toyota and the salesman who helped us was Damion Nevills. If you're in the market for a new vehicle, go see Damion Nevills. He was extremely professional and it was a very pleasant experience.
3.5 Stars Better than average used car collection. Average deals on used cars. Will do what it takes to make a sale. Have not visited for any follow-ups. Perception is that follow-ups are not as customer friendly - so make your deal count at purchase.
Awesome Experience I have to say I contacted EVERY Toyota Dealership in the DFW Metroplex and this is the ONLY one that listened correctly and responded in the way I wanted to be treated. I have to compliment Steve Dewitt the Sales Manager who was outstanding and completely bent over backwards for me and I am not the easiest person to deal with. I also must say Bobby Ellis who is the Service Director is a key component as to why I bought my car here - an outstanding pro in handling any service related issue. Run to this deal... read more
New 2012 Camry Hybrid XLE Our saleman,Mr. Derek Carpenter was excellent. He gave us the very competitive price and was very patient for our questions. We were very picky toward what we were looking for with the car options and the price. He handled it very well. I would recommend get a price quote from him, ask for best price and you would end up buying from him like we did as he gave us the cheapest price. Mr.Mosade was good two, we dealed with him at the closing deal day. He 's very informative about the car. The only reas... read more
Make sure you know what's required for maintenance for Make sure you know what's required for maintenance for servicing before you schedule and what is included in your Toyota Care plan (2-year/25,000 miles for purchased vehicles [every 6-months or 5,000 miles). Took my vehicle in for a 6-month since it keeps low miles. Service rep stated: 1) according to the system they didn't change my oil and they would be doing an oil change for free today (duh, it's included in my Toyota Care plan), and 2) they're going to do a $29 fuel... read more
They are trying to sell 4 runner at $5k over msrp. They are trying to sell 4 runner at $5k over msrp. Deceptive price online. Not reputable
I brought a 2022 Acura TLX in July of 2023. I brought a 2022 Acura TLX in July of 2023. Tommy Ho is a crooked salesman .He wrote wrong price wrong ,interest and worried u to death to purchase more warranty.Bad Experience. Watch him n Toyota of Vandergriff in Arlington Tx.
Business response:
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your purchase of the TLX. Your feedback is important, and we take concerns about our sales practices very seriously. We would like to address your experience directly and ensure your concerns are resolved. Please reach out to our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com. He is committed to addressing your concerns and improving our service. Thank you for giving us the opportunity to make this right, a... read more
i will not recommend to buy from this dealer. i will not recommend to buy from this dealer. They quoted me with 10K market adjustment when other dealers are selling same car at MSRP price.
Business response:
Thank you for taking the time to share your experience. We apologize that the price we quoted for the vehicle did not meet your expectations. In today's competitive automotive market, some vehicles may be subject to market adjustments due to high demand and low inventory. We understand this can be frustrating, especially when you find a different price at another dealership. Our goal is to be transparent about our pricing. We encourage you to contact Hung Nguyen, our General Sales Manager, at hnguyen04@vtaig.com. Hung can di... read more
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.2 star rating with 586 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is open now. It will close at 7:00 p.m.