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Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
They are trying to sell 4 runner at $5k over msrp. They are trying to sell 4 runner at $5k over msrp. Deceptive price online. Not reputable
I brought a 2022 Acura TLX in July of 2023. I brought a 2022 Acura TLX in July of 2023. Tommy Ho is a crooked salesman .He wrote wrong price wrong ,interest and worried u to death to purchase more warranty.Bad Experience. Watch him n Toyota of Vandergriff in Arlington Tx.
Business response:
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your purchase of the TLX. Your feedback is important, and we take concerns about our sales practices very seriously. We would like to address your experience directly and ensure your concerns are resolved. Please reach out to our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com. He is committed to addressing your concerns and improving our service. Thank you for giving us the opportunity to make this right, a... read more
i will not recommend to buy from this dealer. i will not recommend to buy from this dealer. They quoted me with 10K market adjustment when other dealers are selling same car at MSRP price.
Business response:
Thank you for taking the time to share your experience. We apologize that the price we quoted for the vehicle did not meet your expectations. In today's competitive automotive market, some vehicles may be subject to market adjustments due to high demand and low inventory. We understand this can be frustrating, especially when you find a different price at another dealership. Our goal is to be transparent about our pricing. We encourage you to contact Hung Nguyen, our General Sales Manager, at hnguyen04@vtaig.com. Hung can di... read more
This company has been contacting me for 2 years thinking This company has been contacting me for 2 years thinking I am a customer that bought a Toyota Tacoma. I have called or messaged them each time asking them to remove me from their records since I am not a customer and do not even live in that state. They have failed accurately keep records about whoever purchased this vehicle. Since they have bad records keeping, I would definitely not want to have my car serviced or buy a car there as their records are not updated or r... read more
Business response:
Hi Richard, we appreciate your feedback and apologize for any inconvenience this has caused. We strive to maintain accurate records and will address this issue immediately. Your concerns are valid and we will work diligently to ensure a better experience for all customers. Thank you for bringing this to our attention.
False advertising price. False advertising price. Adding markup of $10,000 to MSRP. Sleazy tactics. Don’t waste your time here.
Business response:
Hi there, thank you for sharing your feedback. We appreciate your perspective and apologize for any disappointment. Our pricing is based on various factors, including market demand. We value your input and will continue to evaluate our pricing strategies. If you have any questions, please reach out to our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com.
got screwed by Odalis Alejo in financing Purchased vehicle 9/14/23 and later got screwed by Odalis Alejo in financing at Vandergriff Toyota Arlington. After signing everything and leaving with vehicle I get call several days later to come in and resign some paperwork. I get there 9/21 and Austin Rines tells me Alejo is not in and asked him if he could have me resign. He said he did not know reason, but guessed maybe a page was missing on 9/14. So stupid trusting me just resigned paperwork without reading it. Month later I lo... read more
Business response:
We're truly sorry for the difficulties you've experienced in your financing process. Your concerns are important to us, and we will investigate this matter to ensure a transparent and trustworthy experience for all our customers. Thank you for sharing your feedback. At your earliest convenience, please contact our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com
Bait and switch I walked in today to buy a used Toyota Prius. They advertised it online for about 22k. When we sat down to talk price, they added an extra $7800 on the price and tried ti get us to agree to it. Do not buy a car from this dealership. This practice is illegal
Business response:
We apologize for any confusion or dissatisfaction you experienced with our pricing. Our goal is always to provide transparent and competitive pricing for our valued customers. To ensure that we are offering the best possible pricing, we regularly review and adjust our prices to remain competitive in the market. We understand the importance of fair and honest pricing, and we regret if you feel that we did not meet your expectations in this regard. At your earliest convenience, please contact our General Sales Manager, Hung Ng... read more
They agree on price, then add more Worst experience I ever had buying a car. Their customer service is terrible and they purposely make you wait long periods of time. They also list features of the car on the website the car does not have. I pointed it out and the features are still listed weeks later. We agreed on a price over text message so I drove an hour to their dealership. They then told me the new price is $600 higher than we agreed on. I walked away. Just terrible.
Business response:
We're disappointed to hear you weren't satisfied with your sales visit. We would be happy to address your concerns directly as well as answer any further questions regarding your experience. At your earliest convenience, please contact our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com
Buyer Bewre. They deceptively advertise their prices on their website to entice you to come in. Then when you get there, they add a market up charge. Same with their inventory. Stay far away.
Business response:
We're disappointed to hear you weren't satisfied with your sales visit. We would be happy to address your concerns directly as well as answer any further questions regarding your experience. At your earliest convenience, please contact our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.2 star rating with 592 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.