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VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
Get directionsA wonderful experience with friendly, helpful, knowledgeable staff, nurse and Dr!! Good to know Complete Care is available 24/7! Top rate!! Highly recommend!!
Business response:
Hello Ms. Mitchell, Thank you for the kind feedback! So glad to hear you now know we're a 24/7 facility and always ready to help when you need us most. We value your opinion and are so happy you had such a good ER experience with Complete Care. Please get well soon and thanks again!
Was seen quickly with thorough examination and care! All the staff was friendly and very attentive. Such a good experience!
Business response:
Hello Ms. Boyle, Thank you for the kind words regarding our Westlake facility. We are so happy to hear you had such a doo ER experience with Complete Care. We're here day and night, even on holidays if you ever need us again in the future. Thank you again!
Everyone was very pleasant. I felt the staff was professional and thorough. Hopefully I never need their services again, but if I do I’ll be returning here
Business response:
Hello Ms. Meyer, Thank you for the kind words. We are honored you chose our Westlake facility and knowing you'll return to Complete Care if needed in the future. We're here 24/7. Thank you again and get well soon!
Attentive, engaging and explanatory
Business response:
Hello Mr. Smith, We really appreciate you taking the time to share your rating and kind words with us. We are so grateful for patients like you! Hope you feel better very soon, please take care and thank you!
VIK Complete Care has always been so great to me and my family! We have trusted them with every medical emergency you can think of and they always have our backs. Their staff is extremely friendly and makes you feel very comfortable. 100/10 experience every time!
Business response:
Hello Ms. Youman, Wow!!! What fantastic feedback. We are so honored to be part of the community offering high quality healthcare to deserving patients. We really love our patients. Thank you so much for the wonderful words, they mean so much! Please take care.
All of the staff was incredibly helpful, caring, and kind. The staff appropriately engaged my almost five-year-old son and it not only put him at ease, but also made it fun. Finally, the transparent charges and fees made it easier and more comfortable to make care decisions instead of receiving a mysterious medical bill in six months. Please continue on with the high level of service.
Business response:
Hello, Thank you for the wonderfully kind review of our Westlake facility and staff. We have top notch people who truly love their patients. It is so worth getting on the good side of littles as it makes the diagnosing and treatment so much easier for everyone! No added stress of extra bills either! We hope your son feels much better very soon! Thank you again!
Excellent thanks
Business response:
Hello Mr. Haney, You're very welcome. We love being able to offer high quality healthcare to our community! Please take care and thank you so much.
Thank you for the great care
Business response:
Hello Mr. Benavides, You are very welcome! We really appreciate you giving us 5 stars and kind feedback!
Wonderful staff and care!
Business response:
Hello Mr. Willis, Thanks so much! So happy to hear you are pleased with your experience with Complete Care. We're open and ready to help 24/7. Please take care and thanks again!
VIK Complete Care has a 5 star rating with 1,077 reviews.
VIK Complete Care is open now. It is open 24/7.