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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Great care with reasonable, upfront pricing
Business response:
Hello Ms. Dwight, Thank you for choosing our Westlake facility. We are thrilled you had a great experience with Complete Care. We really appreciate the 5 star rating! Get well soon and thanks again!
Knowledgeable, friendly staff with prompt service. Highly recommend
Business response:
Hello Mr. Bailey, Thank you for the recommendations, 5 stars and wonderfully kind words for our staff at Vik Westlake. We are thrilled to be able to serve you! We hope you feel much better very soon! Thanks again!
Always friendly, thorough, professional and efficient. Thankful they always follow up with a call to check on progress from treatment. Glad they are here to serve our community. Thanks!
Business response:
Lloyd, thank you for the kind words. We take great pride in serving our community, and it really means a lot to us. We hope you are recovering well, and we are open, and here anytime you need us.
Friendly, attentive and observant of my time
Business response:
Hello, Thanks so much for the kind words and 5 stars for our Westlake facility. We appreciate you taking the time to write to us. We hope you feel much better very soon! Thank you again and please take care.
Prompt, Professional, Thorough, and Courteous. Set me at ease with a discussion of what they were about to do. Thus no surprises! kw
Business response:
Hello Mr. Wickham. Thank you for taking the time to write and tell us about your experience at our Westlake facility. We are pleased you had such a good ER visit with Complete Care and want you to know you can expect to receive the exact same type of care and concern no matter the time of day or night. Please get well soon and thank you again!
Great dr., great nurse, great treatment. Thank you.
Business response:
Hello Ms. Wickham, We are so happy to hear you had a great ER experience at our Westlake facility! And a 5 star rating! WOW! Thank you so much! We are always here to help when you need us most. Please get well soon and thanks again!
Very knowledgeable nurses and doctors. Everyone is so kind and thoughtful even if you come in contagious they treat you amazing.
Business response:
Hello Ms. Colar, Thank you for the kind words regarding our staff at the Westlake facility. No matter what, we treat our patients with kindness and compassion exactly like they deserve to be treated. You should expect that same service no matter the time of day or night you might have to visit Complete Care. We are always here and ready to help 24/7. Thank you again and please take care.
Dr. Roe did a great job. He is very compassionate and calming. The staff was excellent. Ginny helped get my blood pressure down and Shane was very entertaining. Nicole was incredibly efficient at the front desk. Top notch healthcare!
Business response:
Hello Mr. Froelich, We can't begin to thank you enough for the kind words regarding our staff at Vik Complete Care! Dr. Roe is FANTASTIC and Shane, Ginny and Nicole are top notch as well! We are pleased you've had such a good ER experience and want you to know we are always available to help 24/7. We hope you feel better very soon! Thank you again!
Wonderful first experience. Caring ,helpful, knowledgeable and efficient staff .
Business response:
Hello Ms. Allen, Thank you for your kind words and the 5 stars you gave our Westlake facility. We are so happy to hear you had such a good ER experience with Complete Care and we hope you'll keep us in mind if you ever suffer another emergency medical issue. We are open 24/7 and always ready to help! Thank you again!
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,077 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.