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VIK Complete Care

4.9

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Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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4.91,238 reviews
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Ella K.'s profile image
Ella K. 
4 years ago

No wait and staff was friendly 

Business response:

Hello Ms. Knight, Thank you for your feedback and 5 stars! We value your opinion. Take care and thanks so much! 

Kevin L.'s profile image
Kevin L. 
4 years ago

Extremely friendly and reassuring. 

Business response:

Hello Mr. Lu, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thanks again for your feedback and please take care. 

Logan N.'s profile image
Logan N. 
4 years ago

I think the whole team everything they could to make sure I was cared for and better before I left. I don’t think I’ve ever had that attention a single visit for anything. When I left I know I had been taken care of the best and the results were immediate the following day. 

Business response:

Hello Mr. Nunez, We really appreciate you taking the time to share your high rating with us. We are grateful you had such a good experience with Complete Care and we want you to know we're here 24/7 and ready to help if you ever need us again in the future. Thank you so much and please take care. 

Barbara H.'s profile image
Barbara H. 
4 years ago

In the midst of a Texas thunderstorm we came across the clinic to repair my lacerated finger. We were greeted warmly and moved through the check-in process quickly. Everyone we dealt with was friendly and competent. My daughter, who is a doctor, was impressed by the careful and thorough job the doctor did in stitching up my finger. It is impressive that the facility is not just a walk-in urgent care office but also designated as, and equipped as, an emergency room facility. Having just moved to the area a couple of days ago,... read more

Business response:

Hello Ms. Hartl, Thank you for choosing our Westlake facility recently. We are so happy to hear that we made a good first impression on you! We love our patients here and it doesn't matter the time of day or night you need our help, you are our top priority and you deserve to treated with the exact type of care and compassion you experienced the first visit. We are open 24/7 and we do have another facility in the Lakeway area as well! We hope your finger heals nicely and you're feeling much better very soon. Please tak... read more

Kathryn M.'s profile image
Kathryn M. 
4 years ago

A wonderful experience with friendly, helpful, knowledgeable staff, nurse and Dr!! Good to know Complete Care is available 24/7! Top rate!! Highly recommend!! 

Business response:

Hello Ms. Mitchell, Thank you for the kind feedback! So glad to hear you now know we're a 24/7 facility and always ready to help when you need us most. We value your opinion and are so happy you had such a good ER experience with Complete Care. Please get well soon and thanks again! 

Laura B.'s profile image
Laura B. 
4 years ago

Was seen quickly with thorough examination and care! All the staff was friendly and very attentive. Such a good experience! 

Business response:

Hello Ms. Boyle, Thank you for the kind words regarding our Westlake facility. We are so happy to hear you had such a doo ER experience with Complete Care. We're here day and night, even on holidays if you ever need us again in the future. Thank you again! 

Alexander M.'s profile image
Alexander M. 
4 years ago

Everyone was very pleasant. I felt the staff was professional and thorough. Hopefully I never need their services again, but if I do I’ll be returning here 

Business response:

Hello Ms. Meyer, Thank you for the kind words. We are honored you chose our Westlake facility and knowing you'll return to Complete Care if needed in the future. We're here 24/7. Thank you again and get well soon! 

Alan S.'s profile image
Alan S. 
4 years ago

Attentive, engaging and explanatory 

Business response:

Hello Mr. Smith, We really appreciate you taking the time to share your rating and kind words with us. We are so grateful for patients like you! Hope you feel better very soon, please take care and thank you! 

Haley Y.'s profile image
Haley Y. 
4 years ago

VIK Complete Care has always been so great to me and my family! We have trusted them with every medical emergency you can think of and they always have our backs. Their staff is extremely friendly and makes you feel very comfortable. 100/10 experience every time! 

Business response:

Hello Ms. Youman, Wow!!! What fantastic feedback. We are so honored to be part of the community offering high quality healthcare to deserving patients. We really love our patients. Thank you so much for the wonderful words, they mean so much! Please take care. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 4.9 star rating with 1,238 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.