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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Tracey L.'s profile image
Tracey L. 
on Birdeye

3 years ago

Friendly & efficient 

Business response:

Hello Ms. Lazorik, We really appreciate you taking the time to share your rating with us. We are so grateful for the kind words. Please take care and get well soon. Thank you. 

Frederick E.'s profile image
Frederick E. 
on Birdeye

3 years ago

Courteous, friendly and knowledgeable 

Business response:

Hello Mr. Ellis, We really appreciate you taking the time to share your rating with us. We are so grateful you had such a good ER experience with Complete Care. Please get well soon and thank you so much! 

Gaurav M.'s profile image
Gaurav M. 
on Birdeye

3 years ago

they were friendly and helpful! 

Business response:

Hello, Thank you so much for the kind words! We're so happy to have the opportunity to take care of you! Please get well soon! 

Donna E.'s profile image
Donna E. 
on Birdeye

3 years ago

Amazing care !!! 

Business response:

Thank you Ms. Edgeman! We appreciate your feedback! 

Nancy B.'s profile image
Nancy B. 
on Birdeye

3 years ago

No wait time in waiting room Friendly and helpfull staff ... the receptionist, nurse, doctor and xray technician In and out in two hours, which includes xrays for a broken arm. 

Business response:

Hello Ms. Barnidge, Clean. Fast. Safe. We are here to help around the clock each and every day of the year. Offering high quality healthcare! We appreciate all the kind words! Sure do hope you heal quickly from that broken arm. Please take care! Thank you so much! 

Ella K.'s profile image
Ella K. 
on Birdeye

3 years ago

No wait and staff was friendly 

Business response:

Hello Ms. Knight, Thank you for your feedback and 5 stars! We value your opinion. Take care and thanks so much! 

Kevin L.'s profile image
Kevin L. 
on Birdeye

3 years ago

Extremely friendly and reassuring. 

Business response:

Hello Mr. Lu, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thanks again for your feedback and please take care. 

Logan N.'s profile image
Logan N. 
on Birdeye

3 years ago

I think the whole team everything they could to make sure I was cared for and better before I left. I don’t think I’ve ever had that attention a single visit for anything. When I left I know I had been taken care of the best and the results were immediate the following day. 

Business response:

Hello Mr. Nunez, We really appreciate you taking the time to share your high rating with us. We are grateful you had such a good experience with Complete Care and we want you to know we're here 24/7 and ready to help if you ever need us again in the future. Thank you so much and please take care. 

Barbara H.'s profile image
Barbara H. 
on Birdeye

3 years ago

In the midst of a Texas thunderstorm we came across the clinic to repair my lacerated finger. We were greeted warmly and moved through the check-in process quickly. Everyone we dealt with was friendly and competent. My daughter, who is a doctor, was impressed by the careful and thorough job the doctor did in stitching up my finger. It is impressive that the facility is not just a walk-in urgent care office but also designated as, and equipped as, an emergency room facility. Having just moved to the area a couple of days ago,... read more

Business response:

Hello Ms. Hartl, Thank you for choosing our Westlake facility recently. We are so happy to hear that we made a good first impression on you! We love our patients here and it doesn't matter the time of day or night you need our help, you are our top priority and you deserve to treated with the exact type of care and compassion you experienced the first visit. We are open 24/7 and we do have another facility in the Lakeway area as well! We hope your finger heals nicely and you're feeling much better very soon. Please tak... read more

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.