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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Tamatha S.'s profile image
Tamatha S. 
on Birdeye

3 years ago

I had been walking around for days with a nail in my foot that I did not know was there. The doctors located the nail, and through excellent team work, they were able to extract the nail within an hour. That’s great because it saved me a costly trip to the hospital! I was grateful and very relieved for their tenacity and upbeat attitudes. I’m well on my way to 100% recovery. 

Business response:

Hello Ms. Strait-Hartley, We are so thankful you chose our Westlake facility recently when you needed help with that nail in your foot! We're thrilled we were able to help and you are now on your way to healing! You can always count on us 24/7! Thanks so much for the 5 stars. Please take care and thanks again! 

Karen P.'s profile image
Karen P. 
on Birdeye

3 years ago

My visit was quick, easy, and with my insurance I pay this place one time and never get a bill from them later on! No heart attacks in an envelope when a big ER bill comes in. I love these guys. 

Business response:

Hello Ms. Phillips, Thank you for the kind feedback. We appreciate you choosing Complete Care and want you to know we value your opinion. No surprise billing from us! Please take care and thanks again! 

Mirna R.'s profile image
Mirna R. 
on Birdeye

3 years ago

Your facility did a great job and fast! 

Business response:

Hello Ms. Reyes, Thank you for the kind words regarding our staff at Westlake. We really appreciate the 5 star rating! Please get well soon and thanks again! 

Joan M.'s profile image
Joan M. 
on Birdeye

3 years ago

I love this place. You always get the best care and the doctors and staff are always warm and comforting! Great care! 

Business response:

Hello Ms. McFarland, Thank you for returning yet again when you needed emergency medical treatment. We are so pleased you enjoyed your ER experience with Complete Care. We hope you feel better very soon. Thank you again! 

Diann W.'s profile image
Diann W. 
on Birdeye

3 years ago

Awesome. Dr. Roe indicated that while I didn't have all symptoms he thought it presented as Strep Throat. By the time I picked up my prescription and got home I was running 102 fever and feel so much better today. Thank you to Dr. Roe for being proactive! 

Business response:

Hello Ms. Watson, Thank you for choosing our Westlake facility and for all the kind feedback on Dr. Roe. He's top notch! We are so happy to hear you are already feeling a bit better. Please continue on the road to recovery! Thank you again! 

James J.'s profile image
James J. 
on Birdeye

3 years ago

Fast and efficient. Great service! 

Business response:

Hello Mr. Johnson, Thank you for the kind words, we couldn't be more pleased. So happy we could be of service to you! Please take care and thanks again! 

Frederick E.'s profile image
Frederick E. 
on Birdeye

3 years ago

Quick Friendly and very competent 

Business response:

Hello Mr. Ellis, Thank you for trusting our Westlake facility and staff with your care. We are thrilled with the 5 stars! We hope you get well soon. Thank you again! 

Michael V.'s profile image
Michael V. 
on Birdeye

3 years ago

Dr Galatzan and team were fast and efficient. Thnkyou 

Business response:

Thank you for trusting us with your care. We are happy to hear that Dr. Galatzan and his team were fast and efficient. We hope you are starting to feel better, and we will be here if you ever need us again. Take care. 

Richard H.'s profile image
Richard H. 
on Birdeye

3 years ago

As always, very good care. Love their patient centric focus! 

Business response:

Hello Mr. Hawkins, Thank you for returning to our Westlake facility yet again! We are thrilled to have you as a loyal customer when in need. We really do love our patients here and want only the very best for them. Please take care and get well soon! Thanks again. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.