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Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our first Toyota! Jose Lopez worked hard to get us the best price possible! He was a straight shooter and we enjoyed working with him. We're very pleased with our new 4Runner Limited! THANKS JOSE!
Business response:
Thank you for your review! It was a pleasure working with you and we look forward to having you back in the future. Enjoy your new 4Runner!
Kellin in sales was great!!! Kellin in sales listened to me and got me exactly what I wanted with no pressure. The process was easy and he made the negotiations simple. I would recommend him if you are looking for a vehicle and a simple process. A++ service in my book, I will continue to go back!!
Business response:
Thank you for the kind words! We are very happy to hear the Kellin made your recent car buying experience so positive. It was a pleasure working with you and we look forward to having you back in the future!
Exceptional This was the best customer service that I have ever experienced. I was in a time crunch and they got me out the door in plenty of time and they did a great job servicing my car.
Great People I was hesitant to visit based on the reviews on this site, but decided to take a chance anyway. I'm glad I did! From the very start the salesmanager "Paul" took us under his wing and guided us throught the process. They made it quick and easy to buy our new car. I couldnt have asked for better service. From the very beginning through the financial process I felt that they were working to meet our needs. We will definately be back, and have already sent friends to buy from them. Make sure when you go in you ask f... read more
Corinna and Bob were very friendly and flexible to work with! They had the perfect Highlander that fit my needs. I was in and out of the dealership in a timely manner. I would definitely recommend this dealership and service department to any one looking for a vehicle.
Bought a vehicle from them from out of state, asked about any issues/problems. I was told everything was good, but 30 seconds behind the wheel and you realize that there's something majorly wrong with the transmission, that anyone would notice. Ha, then they post this comment. "Thank you for bringing this to our attention regarding the transmission issue you experienced with your vehicle purchase. We take concerns about vehicle quality seriously. We would appreciate the opportunity to discuss this matter further and work tow... read more
After pointing out descepencis with vehicle, never heard back from them for price of vehicle involved question.
Business response:
We strive to provide a transparent and informative experience for all our customers, and your feedback regarding the vehicle's pricing is valuable to us. If you're willing, please contact John Foster at 402-983-9652, to help us have a complete understanding of your concerns and the details regarding your prior interaction.
Not recommended, very unorganized and unknowledgeable in all areas and horrible communication. Employee turnaround is amazing, doubt there's an employee left from when I purchased truck new 2 years ago, Again not recommended.
Business response:
Thank you for sharing your feedback with us. We're sorry to hear about your experience and understand your frustrations. We take your concerns seriously and would like to address them directly. Please reach out to John Foster at 402-983-9652, and he will assist you in resolving these issues. Your satisfaction is important to us, and we appreciate the opportunity to improve.
Bought a used car and declined $500 paint protection. When I was ready to leave I saw they had charged me for it. When I approached the Fiance manager he just smiled and said the put it on all the cars they sell. It was like talking to a carnival barker. I'll never go back.
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the mistake and the way it was handled. This is not the level of service we aim to provide. We would like to address this issue and make things right. Please contact John Foster at 402-983-9652 so he can personally assist you and ensure that your concerns are resolved. We appreciate your feedback.
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,251 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is closed now. It will open tomorrow at 7:00 a.m.