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Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The screwed me! If I could give this company zero stars I would! The buying experience was not terrible. It was a very long process but again not bad. Its the after sales service that is ridiculous. Village Pointe sold me a piece of junk. I bought a 2012 BMW X5 with low miles from them the end of December. Not even 60 days later I was having engine issues. I brought it to there service center and was told the oil was just low and so they topped it off for me at no charge. OK. Great! Well then a couple days later the engine l... read more
Straight A's all around! This is a great dealership. I shopped around and it was no comparison between Village Pointe Toyota and the rest. Michael Blazek provided me with a fantastic car-buying experience. I would highly recommend a Toyota and this dealership and this salesperson to ANYONE in the market for a vehicle. From my first inquiry two months ago to driving my new car off the lot - the entire process was P E R F E C T!!!!!!!!!!
Business response:
Thank you for your positive feedback! At Village Pointe Toyota we strive to provide excellent service to all of our customers so we are happy to hear that is what you received from Michael! We truly appreciate your business. Enjoy your new car!
Poor Service Experience I took my car in for an oil change and inspection. As part of this, the services they were going to perform were: • Oil and Filter Change • Perform 5,000 mile recommended service interval • Service Wash • Multi Point Inspection I left the vehicle with them for 29 hours, which should have given them ample time to complete these tasks. Based on their inspection, I was told that my battery voltage/amperage is low. The battery is one year old, so I had it tested at another location and they found no probl... read more
That is called the bait and switch...stay away Ordered (thought we did) a Highlander from them, after several months of being told production hasn't started we contacted toyota customer service. We find out they never ordered the car but we stuck with them, and gave them the chance to make it right. Finally, we get told that is it starting production and will arrive in 2 weeks and they 'offer' it to us at a higher price than we originally agreed. Magically, the GM isn't working there and the salesperson we were working with ... read more
Horrible. Don't Trust These People. Do not trust these people at all. I have very serious questions about the integrity of this company. I brought in my vehicle that has ~33,000 miles on it, nearly all of which were driven on the highway (i.e. not overly demanding on the brakes). I had a few brake lights on and wanted to make sure everything was ok. After waiting 30 minutes (after the appointment time that I had pre-set) to be helped, and then waiting another 2 hours for the diagnostic exam (that I was told would take an hou... read more
Salesmen are cheating I bought a 2014 Avalon from this dealer at July 21. Because the salesman didn't want me shopping around with other dealers, they said, if I signed purchase contract at that day, they will give $500 bonus check. By today, it has been a month passed. I ask many times for the check. They gave me many different reasons to push the things back. I really feel be cheated. I am going to report this cheating to BBB.
Overcharged for service work. Told it would amount to more hours than required and charged for hours not required. Service Manager doesn't care. The sevice at this dealership has gone down hill. They don't need my service.
I have been a loyal Toyota owner for over 20 years and only done business with this dealership. I will tell you the service I received to buy a new car was unacceptable as there was no negotiation on price and had my 2011 running out back to leave,. I was shocked by this,. I went to the Honda dealer and ended up with a brand new SuV the same day due to the exceptional level of customer service I received. I will no longer be a loyal Toyota owner.
I am appalled by the lack of integrity and honesty, and the apparent contempt that the old mills sales manager has for his customers. I hope that all old mill Toyota customers do their due diligence on any vehicle you consider purchasing from old mill Toyota, or better yet, go to a dealer with integrity and sound and ethical business practices. We started our relationship with Patrick, a sales associate at old mill Toyota, who had told me about a vehicle that came back to the dealership from previous customers who's financin... read more
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,251 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is closed now. It will open at 7:00 a.m.