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Vinebrook Homes
- Property Management
- Gahanna, OH
About this business
Location details
790 Morrison Rd, Gahanna, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My review will grow as time goes on, I returned keys yesterday at 11:45am April 4th to the office on Business Center Dr. I was asked to put my forwarding address on the outside of a small brown envelope then place the keys of the home I was moving out of into the envelope with my new address on it? The lady said she was going to move me out of the system . Today I received a call asking if I had returned the keys,
Just moved in Sunday March 3 2024. Have been without a working toilet for 6 days. Nobody at the office is responding to me. I am contacting the Health Department to get this resolved.
VINEBROOK HOMES LLC is the Business that has trends of Civil Rights Violations. I signed a lease on 11-21-2023 than I was told that I will need to wait till 11-24-2023 to move in a resident that I felt would be fit for me due to the fact, I am disabled single 52-year-old woman. AS A RESIDENT OF VINEBROOK HOMES LLC (I Charise P****). was placed in a home that was inhabitable due to the fact, at the time of move in there was no working heating system (furnace did not work) and no working wall vents in temperatures -7 below , c... read more
They are obsessed with my home even though I have a NOT FOR SALE sign on the house. They refuse to take no for an answer. It's almost like they believe if they keep harassing me ill end up selling.
If I could give this place ZERO stars I would. Just check the google reviews! How is this company staying open? They have been rude unprofessional and down right nasty attitudes when all we were trying to do was rent a house. They threatened us with deadlines saying we had until a certain time to upload documents (in which we had already sent in) And please don't think about calling, all you will get after hours of run around is someone who can barely even speak English who can't help you at all . I'm so very thankful we did... read more
If I could give 0 stars I would! The worst rental company ever! Can never talk to someone regarding any issues or problems you are having with the house or online requests! None of the phone representatives can never answer any of your questions it's always someone will get back to you in 24 hrs which then turns into almost 2 weeks before anyone calls you back. Then if they do call you back they still can't give you any answers no one knows shit at this company! They raise your rent every year by almost $200 when the propert... read more
I initially didn’t have any issues when I moved in (2022). The rent was $1550. I renewed my lease in 2023 and they increased my rent by 13.55% to $1760 in just 1 year. I did not complain as I thought it wouldn’t raise anymore due to the high increase during my this renewal. Now in 2024 they are attempting to raise it again to $1830. Reminding you I maintained the house, never called them for anything. When I complained about the total 15.5% increase in just 2 years, they offered to make $1795 which is still outrageous given ... read more
This company is deplorable. Definition of a Slum Lord. DO NOT rent from This company! RUN don’t walk RUN! Rented a home from Them. 1 day after moving in, found a hole in the walll behind the stove where rodents were entering and living in the stove. Finally got ahold of someone to be told they would bring another stove on Jan2nd which is 5 days later. They expected someone to live with that in their home. Day 2, woke up with whelps on ankles. Pull the base boards and find a bed big infestation. Allegedly the flooring is new.... read more
If I could give -0 stars, I would. Vinebrook purchased the house I am renting from another company sometime in the beginning of 2022. In December 2021, I renewed my lease with the previous owners for a 2-year term. I was not notified about the sale of the house; I figured it out when I went to pay rent and the site didn't work. After further investigation, I found out Vinebrook purchased the house, I immediately contacted them. Chelsey the rep for them was professional with walking me through what was going on. However, the ... read more
Frequently asked questions about Vinebrook Homes
How is Vinebrook Homes rated?
Vinebrook Homes has a 1.4 star rating with 254 reviews.
When is Vinebrook Homes open?
Vinebrook Homes is open now. It will close at 5:00 p.m.