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Vinebrook Homes
- Property Management
- Gahanna, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
790 Morrison Rd, Gahanna, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They take your money and don't pay the trash bill my trash been on the curb for 2 weeks almost they will not get rent if it don't get emptied they are suck ass company,,,,Vinebrook I been calling for days no resp..***** ***** ** ** *****
If I could leave less than one star, I would! Their communication is terrible, they only respond when you threaten with going to the public with how terrible they are doing at addressing your issues. My child's bedroom has been flooded for two weeks now. I put in a work order on July 4th as an emergency. I was told it would be addressed within 24-48 hours. No communication for 6 days. I sent an email confirming 6 days of no communication. Still no response. I sent another email and told them if this was not resolved, I would... read more
Does temporary fixes on maintenance issues. Does not have a 24 hour maintenance. This company let my family sit in a house for over 3 days with no air. Was not able to reach anyone to help with the conditions. No one from the company reached out in regards to any of my concerns. I am a mother of 6 children and 4 of which have health problems and take medication. This is not a company that values there tenants or try’s to help in times of need. This company purchased my home from a private renter and since they have taken ove... read more
This is my first time renting from Vinebrook and it’s been hell ever since. Don’t get me wrong I love my home but their customer service is horrible. They don’t respond to emails or phone calls. I’ve been trying to get in touch with someone from utilities since I notice I’ve been double charged for a water bill that was transferred over to my home from another home back in February. Also paid a water bill that states it has a past due balance on it, but when you pay your rent and other utilities on the portal it can’t be sep... read more
When Vinebrrokbtook over my lease, I was paying $650. They now have increased my lease to $950. They don't take partial payment. I HATE THIS COMPANY!!! If it weren't for my kids school being near, I would move. I don't understand how the state of Tennessee can let these out of town people do this to their residents. Vinebrook what have you done to this house that you want to take my rent from 885 to 950? Not nothing!!! You as a company suck. Yall are making it hard for Single mothers. I don't get assistance. My job has not c... read more
They didn’t deserve the one star I was forced to give them. In placed a request for my ac unit to be fixed. They send out maintenance men to check out the ac first instead of sending a certified hvac technician. The maintenance guy rigged it up so it ends up working for a few days. Went back out they send another maintenance guy instead of a hvac . Here we are today a month into this problem and it’s still broken note in mind it’s 100 degrees outside. They are horrible when it comes to fixing ANYTHING in your home. My porch ... read more
If I could I would give ZERO stars!!!! VineBrook Homes took over my home in October of 2021 and it has been hell on wheels ever since!!! For beginners... AVOID THEM AT ALL COSTS!!!!! VineBrook has a lot of unresolved maintenance issues. One main issue is there has being mold in my basement and in other parts of my home throughout the YEARS. I have submitted numerous of maintenance orders and they never respond nor fix them a good 80% of the time. It is highly impossible to get ahold of anyone! You have to call and a represen... read more
I want to start off saying, we have had a problem with the air 3 times, the system gets covered in ice, we submit our repair list they take a long time getting it fixed. Then when we think it’s done it iced up agin they take their time fixing it. It happens a third time we’re having extremely hot weather in the 90’s they t said it would be the following week , it’s been dangerously hot in our house we have dogs they’ve been panting very hot, they seem to not care about their tenants I hope they fix the problem this time, the... read more
This company is the absolute worst company ever to rent from. I have went to the local off to may my rent and they will not except it nor a partial payment. They would rather force you out of your home than to take your money when your lease it up. Do not rent from them as they are the absolute worst. They don’t make repairs timely nor do they call before they send someone out, so they can charge for not being able to access your home to make repairs. They put utilities in their name and make you pay them while increasing th... read more
Frequently asked questions about Vinebrook Homes
How is Vinebrook Homes rated?
Vinebrook Homes has a 1.4 star rating with 246 reviews.
When is Vinebrook Homes open?
Vinebrook Homes is closed now. It will open on Monday at 8:00 a.m.