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Vinebrook Homes

1.4

About this business

About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered. 

Location details

790 Morrison Rd, Gahanna, OH, 43230, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.4246 reviews
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Niya O's profile image
Niya O 
a year ago

My mom has been living in one of their houses for at least 4 years only things that they have fixed was stuff she had to go to the health department on everything else in the house she had to fix herself it's not really a good neighborhood it's really a bad neighborhood where she lives so she was thinking about moving and because they raising the rent and not even fixing anything but her house was not ready to be moved in and she didn't know she was still in her lease she had two days left to leave my 90-year-old auntie live... read more

Donny R's profile image
Donny R 
a year ago

I left 1 because that's the lowest. My experience is from applying and wanting to rent several properties. The local agent basically does not respond to anything. You get through on the 800 number however no one local ever calls. They basically took my money for the application fee something came up in error and no one will respond to help work through or deal with the situation. Probably for the best after seeing all the glowing reviews. 

Amber D's profile image
Amber D 
a year ago

I have been trying to get my tile redone since last year. I let it go because I thought I was going to relocate. In April 2023 I start putting in work request it’s November and no one still hasn’t fixed it. 

Shun S's profile image
Shun S 
a year ago

This company does not care about anything other than collecting money from tenants. Since I signed my lease with them in August of '22 I have put in 7 plumbing tickets with them. All they do is patch work but not actually fix the problem. I have gone as long as a week and a half without being able to take showers, wash clothes or flush the toilets. Feces has sat in the toilets for a week. The plumbing issue would happen maybe every 3 months or so but since this August '23 I have had issues every 2/3 weeks where they have to ... read more

Tia J's profile image
Tia J 
a year ago

Vinebrook need to be shut down how are they even in business this place is unprofessional they don't fix issues they fix these trash houses up long enough to get a tenant then all the stuff they rigged up fall apart you never can talk to anyone from this place it's a answer service it's horrible my electricity is bad in this house you turn the kitchen light off everything including the refrigerator shuts off the floors is bulging up from what I'm told insulation is poor on the other side of the house the floors is sinking in... read more

Terriana E's profile image
Terriana E 
a year ago

I wish we’d read the reviews on this company before renting from them! I honestly don’t see how their still in business! INCOMPETENCE is a kind word to describe the service from them. There are some people that really try to help, but there are those that are arrogant, snobby, and rude. Our initial realtor Lakesha was GREAT! She answered every question that we had. Al she really went above and beyond to service us. The maintenance guy and Kim, the supervisor have been great in helping make sure that we get everything fixed i... read more

Jerry K's profile image
Jerry K 
a year ago

Having same problems moving in to this dump money miss off account had my water though them and now it’s off this is the worst company to rent from toilet don’t flush tub backs up I need help getting off of this bs 

Regina T's profile image
Regina T 
a year ago

RT VineBrook Homes doesn't care about their residents. Do not rent from the property management / company/ LLC owners.. You would seriously regret that you ever became a resident. They have managed to put the GCWW account of their tenants into the landlord and management name: VineBrook Homes, then they pay your GCWW bill associated to your place of residency without your knowledge, then later, once you have knowledge of this is what has taken place, you soon discover the amount is added on to your rent ledger. It's not that... read more

Qevonne T's profile image
Qevonne T 
a year ago

I have not seen one person stating that they love staying in a home owned by VB, everybody can't be saying the same about living in these homes and we are still listed as the people who are in the wrong. I have sent over countless emails and photos of the mold and the damage to the wall from the water coming in it caused the walls to swell, the water coming in from the roof and all they did was paint over the top of the ceiling is separating from the wall so whatever bugs, cockroach's water bugs is in the attic we can see th... read more

Frequently asked questions about Vinebrook Homes

How is Vinebrook Homes rated?

Vinebrook Homes has a 1.4 star rating with 246 reviews. 

When is Vinebrook Homes open?

Vinebrook Homes is closed now. It will open on Monday at 8:00 a.m.