Vita Bella Corporate

Scott C. 

on Yelp

4 years ago

This place can NOT get an order correct!!! I don't have time to return and wait for the correct food to be prepared. Burnt pizzas, wrong toppings, missing side items, 2 hour waits, you name it. Not sure how they stay in business. Take a minute or two to train your employees. Never again for our family - order at your own risk who knows what you'll get. 

Scott C. 

on Yelp

4 years ago

This place can NOT get an order correct!!! I don't have time to return and wait for the correct food to be prepared. Burnt pizzas, wrong toppings, missing side items, 2 hour waits, you name it. Not sure how they stay in business. Take a minute or two to train your employees. Never again for our family - order at your own risk who knows what you'll get. 

John P. 

on Yelp

5 years ago

I wonder if this restaurant is under new management? The combo sandwich has been made about 40% smaller. They have soup on the menu, but yet they didn't have any. They didn't even have ketchup for the french fries, not to mention the portion size is much smaller. This used to be a good place to eat at, but after my recent visit, I doubt that I'll return. 

John P. 

on Yelp

5 years ago

I wonder if this restaurant is under new management? The combo sandwich has been made about 40% smaller. They have soup on the menu, but yet they didn't have any. They didn't even have ketchup for the french fries, not to mention the portion size is much smaller. This used to be a good place to eat at, but after my recent visit, I doubt that I'll return. 

Athena M. 

on Yelp

5 years ago

What I once thought was a great place to order from for the last 12 years I have now decided is NOT an honest franchise. Took out a double payment. Called a manager who could do nothing but advise me to wait and see if it drops off. Just to have to show up on Monday with proof they double charged. Spoke to owner "Rafa" he claims even though staff error entering a wrong zipcode I have no wait 7 days to see if bank to bank rectifies refund. How's that for customer service. No honor whatsoever. 

K S. 

on Yelp

5 years ago

In the 20 years I've lived in Plainfield we've ordered from VitaBella a good amount of times, a few times for my daughters' bday parties too. My girls & I decided we wanted "better quality" pizza for dinner last night so we ordered an 18" thin with half mushroom, an order of fries & poppers. The delivery window is usually up to an hour & a half but it was delivered in less than an hour by a super nice gal. That's where the positivity ends. The poppers were the best part of the order. The fries were soft & barely warm. The pi... read more

K S. 

on Yelp

5 years ago

In the 20 years I've lived in Plainfield we've ordered from VitaBella a good amount of times, a few times for my daughters' bday parties too. My girls & I decided we wanted "better quality" pizza for dinner last night so we ordered an 18" thin with half mushroom, an order of fries & poppers. The delivery window is usually up to an hour & a half but it was delivered in less than an hour by a super nice gal. That's where the positivity ends. The poppers were the best part of the order. The fries were soft & barely warm. The pi... read more

Patrick H. 

on Yelp

5 years ago

Ordered from vita Bella online. Order was supposed to be ready at a certain time, showed up a little late and still waited nearly 40 minutes longer. Never got an apology. Was at one point told it'd be ready in 5 minutes, but it ended up being 30 minutes past that. All of that would've been "ok" if the food was good. But it wasn't. The biggest offender was the pizza which was actually burnt. Highly doubt we'd give them another chance as this was a "second" chance as it was. 

Patrick H. 

on Yelp

5 years ago

Ordered from vita Bella online. Order was supposed to be ready at a certain time, showed up a little late and still waited nearly 40 minutes longer. Never got an apology. Was at one point told it'd be ready in 5 minutes, but it ended up being 30 minutes past that. All of that would've been "ok" if the food was good. But it wasn't. The biggest offender was the pizza which was actually burnt. Highly doubt we'd give them another chance as this was a "second" chance as it was.