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Vonage Business Communications

4.5

    About this business

    Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS). 

    4.52,203 reviews
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    Orbie Wright's profile image
    Orbie Wright 
    2 years ago

    has been pretty seemless the only issue to this point has been it deafening a current call when others are ringing in...I am sure there is a setting for that though 

    Damon L. Muncy's profile image
    Damon L. Muncy 
    2 years ago

    consistent, quality phone calls and numerous features available 

    Business response:

    Damon, thank you for your review! Can we do anything to earn your 5-star rating? 

    Michael N's profile image
    Michael N 
    2 years ago

    Good app. Annoying that asks quite often how call was wish there was a way to stop, and keeps asking for review when I had already sent one. So posting one with not 5 stars this time. 

    Business response:

    Michael, thank you for your review. In order to receive your 5-star rating again, we will examine the rating issue and fix it! 

    Jessica Zern's profile image
    Jessica Zern 
    2 years ago

    Lots of dropped or missed calls. Features and settings could be more streamline and intuitive. 

    Business response:

    Thank you for the review, Jessica, and we apologize for the inconvenience. Would you be able to navigate to your app's main menu > "Help & Support" > "Report an Issue" (so that we can get more information about the app) if the issue returns? In addition to changing the settings structure, we would welcome further suggestions. 

    Jyotshna Chindada's profile image
    Jyotshna Chindada 
    2 years ago

    super cool app 

    Business response:

    Thank you for the great feedback and 5-star rating. Glad you like us! 

    jitender sharma's profile image
    jitender sharma 
    2 years ago

    Great 

    Business response:

    Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) 

    mohd asif's profile image
    mohd asif 
    2 years ago

    very good application 

    Business response:

    Thank you very much. Keep using our app :) 

    Greg Green's profile image
    Greg Green 
    2 years ago

    does not sync well with desk top phone, cell phone and web base application. If I save a phone # on the web application it does not record that customer on the desktop phone. other than that I love it!! 

    Felicia Pagan's profile image
    Felicia Pagan 
    2 years ago

    Only difficulty is how to become available for calls 

    Business response:

    Felicia, thank you for your review. Would you please identify if you are seeing the "No Calls Connectivity" banner or if the issue is different? Please contact us at customercare-vb@vonage.com if the issue persists. 

    Frequently asked questions about Vonage Business Communications

    How is Vonage Business Communications rated?

    Vonage Business Communications has a 4.5 star rating with 2,203 reviews. 

    When is Vonage Business Communications open?

    Vonage Business Communications is closed now. It will open tomorrow at 9:00 a.m.