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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Works well, my only complaint is my headset controls e.g"answer/end call" doesn't work with the app. I'm tried with multiple headsets and alas, no prevail. Otherwise, it's a great app for calls and messaging.
Business response:
Happy you like us, Emily! Thanks a lot. We have forwarded your feedback to our R&D team so they can check it out :)
Wonderful experience
Business response:
So happy you like us! Thank you so much
Hit and miss application when it comes to calls and messages.
Business response:
Thank you for your feedback. We would like to know more about the problem you mentioned. Could you please send additional details or screenshots to customercare-vb@vonage.com?
Great features. Mobile calling always cuts out
Business response:
Hi Jay, we're glad you like our features. We would like you to be able to enjoy the app without experiencing call cuts. Therefore, please download the latest version of the app and if the problem persists, navigate to the app's main menu > "Help & Feedback" > "Report an Issue" (so we can gather more information about the issue). Thank you!
Doesn't show notification until you open the app. After opening and closing the app it shows notification.
Business response:
Hello George, please make sure all the app's settings are correct (calls, messages, voicemail). If they are, and you are still experiencing issues with the notifications, please go to the app's main menu > "Help & Feedback" > "Report an Issue" (so we can gather more information and better assist you). Thank you!
Please decrease the excessive ram usage and storage consumption
Business response:
Thank you for your feedback! We value your advice and will share it with our R&D department to further investigate the issue.
Good voip software. However, I don't think they have many people for customer support. The few times I need support they forced me into their automated support.
Good app
Great app for my business use.
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 2,203 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open at 9:00 a.m.