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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Great features. Mobile calling always cuts out
Business response:
Hi Jay, we're glad you like our features. We would like you to be able to enjoy the app without experiencing call cuts. Therefore, please download the latest version of the app and if the problem persists, navigate to the app's main menu > "Help & Feedback" > "Report an Issue" (so we can gather more information about the issue). Thank you!
Doesn't show notification until you open the app. After opening and closing the app it shows notification.
Business response:
Hello George, please make sure all the app's settings are correct (calls, messages, voicemail). If they are, and you are still experiencing issues with the notifications, please go to the app's main menu > "Help & Feedback" > "Report an Issue" (so we can gather more information and better assist you). Thank you!
Please decrease the excessive ram usage and storage consumption
Business response:
Thank you for your feedback! We value your advice and will share it with our R&D department to further investigate the issue.
Good voip software. However, I don't think they have many people for customer support. The few times I need support they forced me into their automated support.
Good app
Great app for my business use.
Very good
Business response:
Dear Nelson, we are glad you liked the app. If you can tell us what could be improved by our team in order to get a 5-star rating, that would help us to improve for you and the rest of our users as well. Thanks!
I couldn't get it to work. Would not recognize user name or password.
Business response:
Hi Jeff, we are sorry about this experience and would like to resolve it as quickly as possible - please contact us at customercare-vb@vonage.com
It asks for the feedback about after each 20 calls, so 4.8 stars. Sorry, but very very easy to use
Business response:
Hello Saad! We're glad you like us. Let us know what we can do better to earn your 5-star rating.
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 2,186 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open tomorrow at 9:00 a.m.