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Wag Hotels - West Loop

4.9

About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

1214 W. Monroe Street, Chicago, IL, 60607, United States

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4.9673 reviews
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Michael F.'s profile image
Michael F. 
6 years ago

Staff are great! It’s clear that they love what they do. They create a fun, safe and personalized experience for every dog. 

Business response:

Thanks, Michael! We are all looking forward to Gizmo's next visit!  

Peter J.'s profile image
Peter J. 
6 years ago

Everyone that we spoke to on staff said the loved our sweet little (and very old) doggie. She is 19 and your firm treats her well and shows compassion towards her. When we decide to board our dog, it is a really big decision as it causes her stress, and us, and having 24-hour on sight staff watching over all the pets in the facility really gives us piece of mind. We greatly appreciate all the service and will come back as needed. 

Business response:

Thank you, Peter! So glad to hear we have gained your trust! Please give Bohdi a big cuddle from all of us!  

Caroline G.'s profile image
Caroline G. 
6 years ago

Your staff, especially Danielle, went out of their way to care for Lola on her first-ever day care visit. She was happy (and tired!) when we picked her up so we were thrilled with her care! 

Business response:

Thank you for sharing, Caroline! So happy to hear that Lola had a great 1st day! Please give her a cuddle from all of us at the West Loop location.  

Grant k.'s profile image
Grant k. 
6 years ago

Great experience all around. 

Business response:

Thanks Grant! Hope to see you and Bert back real soon!  

Megan T.'s profile image
Megan T. 
6 years ago

Bond loves his time at Poich!! And it gives me peace of mind! 

Business response:

Thanks Megan! We love our play times with Bond too!  

Sadie S.'s profile image
Sadie S. 
6 years ago

Awesome folks that went all out for my pup & I! 

Business response:

Thanks Sadie! Glad to hear we gained your trust. 

Rosalie F.'s profile image
Rosalie F. 
6 years ago

We have used Pooch Hotel for almost 13 years. Sadly, our beloved dog died. Last Tuesday we brought our new rescue dog, Lucky Boy for doggie daycare. The staff was kind, understanding and took great care of our new pet. We think Pooch hotel is the best! 

Business response:

Thank you Rosalie! Again, we our so sorry for your loss. We loved meeting Lucky Boy, and look forward to seeing him back soon!  

Martha G.'s profile image
Martha G. 
6 years ago

Was very please to have been able to watch my baby in the phone, Loved the experience 

Business response:

Thanks, Martha! So happy to hear that we have gained your trust.  

Ronald D.'s profile image
Ronald D. 
6 years ago

Good experience had to remind you to connect me to the video 

Business response:

Thanks for sharing your feedback. Atlas was a great guest, and we look forward to having you back soon!  

Frequently asked questions about Wag Hotels - West Loop

How is Wag Hotels - West Loop rated?

Wag Hotels - West Loop has a 4.9 star rating with 673 reviews. 

When is Wag Hotels - West Loop open?

Wag Hotels - West Loop is open now. It is open 24/7.