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Wag Hotels - West Loop
- Consumer Services
- Chicago, IL
About this business
Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more
Location details
1214 W. Monroe Street, Chicago, IL, 60607, United States
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Annette is the best groomer in Chicago. She does such a great job with Oliver and with poodle mixes in general!
All the staff is very attentive and customer service is fantastic! I only wish play didn't stop at 4pm. If the dog boards, it's 16 hrs in isolation. That's entirely too long. I really wish this policy would change.
Overall I love Pooch Hotel! Just about everything about it makes it easy and convenient for me and my dog, and he seems to enjoy his time there! I especially love the fun holiday events and activities they offer. My only complaint is that the staff doesn’t come across as quite as knowledgeable or friendly as they have been in the past. We’ve been coming here for about a year and a half now and over the summer it got so busy we couldn’t get a daycare reservation for over a month, which was super frustrating, but when we came ... read more
Our 5 month old puppy came back from a 1 day stay with intense diarrhea until he passed a pill still in the original packing we had given to staff to administer. It seems like they must’ve just given him the whole pill without even opening it, disregarding the comments around how the pill was supposed to be administered in water. We were also assured he would not be given food outside of his prescription bland diet, and when we picked him up a staff member gave him a treat (not from our food) right in front of us without ask... read more
My dog seemed happy when I came to pick him up. He did smell very badly of urine when I picked him up, which I didn’t love. But otherwise he seemed content with his stay.
Liked the camera but grainy image Wonder about the typical schedule as this was never mentioned or discussed Overall, I would use again
Bacardi loves his time there!
Our first experience here. Pricey but even my 12 year old Bacardi had a ball and slept like a baby when he got home. I'll be buying a package which will make the cost a little more palatable!
There was way way too much time in a crate during daycare stay and dog came home abdominal stinking of pee
Frequently asked questions about Wag Hotels - West Loop
How is Wag Hotels - West Loop rated?
Wag Hotels - West Loop has a 4.6 star rating with 807 reviews.
When is Wag Hotels - West Loop open?
Wag Hotels - West Loop is open now. It is open 24/7.