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Waterman Canyon Post Acute

2.9

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Location details

1850 North Waterman Ave, San Bernardino, CA, 92404, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.9204 reviews
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LoveSky H.'s profile image
LoveSky H. 
rating
7 years ago

Some nurse are rude and not friendly!!!!!! This place is a piece of crap death place.. for my mom she wanted to go ER but the stupid nurse said if I take her to ER will be same medicine my mom was throwing up at night times few night times and no one want to give her something medicine the Zofran medicine doesn't do nothing to work for my mom... 

Adella R.'s profile image
Adella R. 
rating
8 years ago

This place is a death trap. They will abuse and neglect your loved one. My father deteriorated quickly from being in this hell hole. The patients are ignored or treated roughly if they demand care that the lazy staff are supposed to provide. If you have a loved one here get them out any way you can. The still will steal your loved ones belongings too. Cell phones especially, the rooms do not come with phones in them. Be warned! 

Robert C.'s profile image
Robert C. 
rating
8 years ago

There are obviously so many complaints about this facility . I'm just hoping that persons with family or friends there, will realize that they have an avenue to complain. These numbers are helpful at the licensing body- California Department of Public Health: 916- 445-4423 and 916-552-9780. There is also a number posted in the facility for the Ombudsman. Give the management including the Director and the Administrators an opportunity to address the problem . Keep a list of the Name, address and phone number of each person... read more

Stkmnejf ..'s profile image
Stkmnejf .. 
rating
8 years ago

My girlfriends mom is here and every time she calls her she gets put on hold for a long time. The nurses never know whats going on. She has sent care packages there and her mom never gets them. 

Barb H.'s profile image
Barb H. 
rating
8 years ago

Took a tour. Dirty. A nurse was yelling st s patient. Smelled wretched. A family member of a resident said they will Steal your loved ones things. A staff said parking lot not safe. Was shocked the VA would place Anyone there.... 

Rachele R.'s profile image
Rachele R. 
rating
9 years ago

my mother came in to receive PT and ended up in ER with an infection after we her family called 911. Thank GOD we called because the infection could have spread and been a fatally end. The night shift was horrible and called my mother a liar because she called us and we complained about elder care taking place. PLEASE, NEVER NEVER LET YOUR LOVED ONES NEAR THIS FACILITY 

Sandy H.'s profile image
Sandy H. 
rating
9 years ago

The social worker said this was the only Nursing Home that could take my love one. Later I found out that was not true. This place did not administer the proper medicine to my love one. Paramedics had to be called my love one was in the hospital for two weeks. The fireman told me if I hadn't arrived when I did I probably would of lost him. The doctor and nurse in the emergency room told me to report what happen which I did. My complaint has been substantiated. 

randy k.'s profile image
randy k. 
rating
11 years ago

I had a family member at this facility.He almost expired due to their not providing proper medication.The doctor was not available for consultation.She refused to discuss anything with us.Avoid this facility.In one week they never attended to his personal needs.He was still wearing ALL of the clothes he checked in with... 

Frequently asked questions about Waterman Canyon Post Acute

How is Waterman Canyon Post Acute rated?

Waterman Canyon Post Acute has a 2.9 star rating with 204 reviews. 

When is Waterman Canyon Post Acute open?

Waterman Canyon Post Acute is closed now. It will open at 8:00 a.m.