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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brock did a fantastic job helping us refinance our home. There was some challenges on our end but he help us secure a super low rate and we are extremely happy!
Business response:
Not every scenario is super easy, but we did it anyway! Thanks for the kind words and it was a pleasure to assist you!
Mr. Brock Hicks was professional and extremely helpful in securing our mortgage loan. Mr. Hicks identified crucial issues in our loan process with initial lender who obviously neglected when we were shopping around for better rates. He immediately discussed our loan issue with his underwriter and came up feasible solutions to our problems and solved our concerns. Additionally, the mortgage rate was the best available at the time we were shopping.
Business response:
Thanks for trusting me to get it all figured out and done! Pleasure working with you. Sometimes just a timing issue that'll throw things off a bit. But we did it! Congrats to you and your family and hope to connect again sometime.
Brock went above and beyond in every aspect and was by far the best we have ever dealt with. I would highly recommend him and will contact him again in the future if needed.
Business response:
Thanks Mike for the kind words. It was great working with you Sir!
When I was looking at buying a home last year I called around and got different rate quotes. When I contacted or was contacted by Brock I recieved an excellent rate and he was easy to talk to, laid back and friendly. Brock was always on top of my loan keeping the process moving along smoothly, even giving me pep talks when I had doubts. Brock was definately the hardest working individual in the process of my home purchase and I would use him again as well as recommend him to friends and family.
Business response:
Graydon thank you for the kind words. You made it easy for me too! Team work. Happy New year and best wishes to your family!
I took some time to refi my primary residence and I wasn’t sure how to proceed with the loan. Brock help me thru every step and ensured I get the best deal possible. I wouldn’t have gotten the offer I got if it is not with Brock. Very satisfied with the service and so happy I was able to reduce the monthly payment by 350$.
Business response:
Thanks Jerome! Glad I was able to assist. Thanks for trusting me with the process. Wishing you guys the best!
At every key juncture in the process, Brock took the time to truly understand our position and clearly explain our options. From giving us a heads up on international monetary news that might have influenced our decision regarding when/if to lock our rate, to making sure everything was in place if we needed additional funding, Brock repeatedly exceeded our expectations. We would give him 6 stars if we could! A & B
Business response:
Thanks for the kind words. Im just thankful everything came together for you two! Hope to work with you again someday if it makes sense. It was a pleasure to assist you! Congrats.
I had a wonderful experience working with Brock he went over and above the call of duty to help me through a painful refinance I would highly recommend him to all he is very kind, personable and yet highly skilled at his work a rare combination indeed ! I recommend Brock to you without any reservation.
We have worked with Brock twice. Both times, he gave the best rate possible, was thorough in his process (e.g. he gave the list of papers and information upfront that he needed from us - saving time and frustration), and kept us in the loop when timeline had to change for some reason. He even gave good advice when we were considering buying a property, without knowing if the new business will come his way. He is our first choice whenever we need help with home loan or refi!
We have been looking for our first home for over a year most lenders just wanted to run our credit and never give a clear answer. But working with Brock he helped us with our complex situation I was self employed and my wife was a foreigner with overseas funds we even changed properties after opening escrow on one. He was an amazing person to work with and even when it got to underwriting, and closing he stayed with us and closed on time with all the issues that came up from the sellers side. He even recommended the best tim... read more
Business response:
Wishing you and your new family addition the best! Thanks for trusting me with the process. Congrats!
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is closed now. It will open tomorrow at 8:00 a.m.