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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
200 Prosperity Dr, Knoxville, TN, 37923, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Brian and his team made our home buying experience so much easier. He worked very well with our realtor and was available whenever we needed him. He explained the process and got us a great rate. We always felt he was being honest and on our side. Highly recommend!
Business response:
Thank you for sharing, Chantal! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
Brian and his team were great at answering all of our questions and got us approved for our first home very quickly, I will recommend him to family and friends because i know he will take care of them like he did us, he truly cares about you
Business response:
Thank you for this review, Jenny! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Brian and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Brian, his team, and all of us at Waterstone Mortgage. Thanks again.
Great experience! Everyone was super friendly. We did not think we would be approved because we are self-employed, but Brain and his team came through for us! Highly recommend!
Business response:
Thank you for taking the time to write this review, Gabe! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brain and his team.
Highly recommend Brian and his team for all your mortgage needs! They were very kind, respectful, knowledgeable, patient and intentional. I am so happy we went through them for buying our second home after moving to Knoxville only two months ago!
Business response:
Thank you for sharing, Katrina! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
Brian and his team are willing to bend over backwards in order to help their clients. We had to close very quickly on our home in order to be able to move in before our rent-back ended. Our escrow only took about two weeks! They put in over-time and weekend hours in order to make it happen, and we’re so grateful for them. Brian is also excellent at communicating with his clients and with all the other people that have to work together to make a closing happen. All the emails and phone calls to agents, paralegals, and others ... read more
Business response:
Thank you for the 5-star rating and review, Stacia! We are glad that Brian and his team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
We're return clients for Brian and the Kimball Group. In our first home, Brian's personal touch with the seller got us the home, we have no doubt, in a *very* competitive market. When we needed to move again into what will (God willing!) be our forever home, Brian's team got us into our dream home in a time frame that surprised the realtors. The entire team is extremely responsive and willing to go over *everything* to ensure you understand and are comfortable with the decisions you're making. I not only would recommend The ... read more
Business response:
Thank you for sharing, Rwesseler! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
My experience with Brian at Waterstone Mortgage was nothing short of wonderful. I was in a tricky situation, having recently moved across country and relocated a small business. But despite that Brain was able to get me a pre-approval suited to my special case. As a new homebuyer he was very patient, transparent and thorough in explaining everything to me and I'm so grateful to him. When it's time for me to move locations I will definitely be working with Brian again.
Business response:
Thank you for sharing your wonderful experience with us, Astro! It sounds like Brian was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Brian has to his customers. We hope you are enjoying your new home. Thanks again.
Brian and his team were an absolute dream to work with! Brian is incredibly knowledgeable and helped us quickly and easily secure a loan that fit our needs. He and his team always responded to my emails very quickly. Brian was very clear and communicative about what was happening and what to expect next every step of the way. He made this home buying process a breeze! Highly recommend!!
Business response:
Thank you for sharing, Jennifer! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
Brian and his team are amazing! Could not have gone smoother with them. They talked me through every step of the process and put all my nerves at ease! Thank you guys, you are the best!
Business response:
Thank you for taking the time to write this review, Aly! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
Waterstone Mortgage Corporation has a 5 star rating with 287 reviews.
Waterstone Mortgage Corporation is closed now. It will open at 9:00 a.m.