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WCC Furniture & Mattress Center
- Furniture Stores
- Lafayette, LA
About this business
Location details
255 Ridge Road, Lafayette, LA, 70506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very dissatisfied with their lack of communication.. Very poor service
Business response:
Wow. That's the last thing people usually say about us. Please inbox us your phone number and the customer service manage will contact you. We'd like to get to the bottom of this.
Very dissatisfied with their lack of communication.. Very poor service
We have purchased a recliner, mattress set, and bed with WCC. When we had problems with our mattress, they were very on top of the situation to make sure we were satisfied. We went back to the store and picked out the mattress we wanted. The delivery guys came to our house to pick up old mattress and exchange it for a new one. Always friendly, and prices are reasonable.
Be aware that if you purchase a mattress and bed from them it can't be returned within the guaranteed time they tell you in store. They looked my 93 year old grandmother, mother, and me in the face guaranteeing if it didn't work out we could return the $3000 mattress and bed. My elderly grandmother needs the money back to get medical equipment to better fit her needs and now won't be able to purchase them thanks to WCC and their lies. Get everything in writing because clearly purchasing from a local company was not the best ... read more
Business response:
You still have approximately 2 months if you'd like to exchange the mattress. It would be our pleasure to help your grandmother with that.
Be aware that if you purchase a mattress and bed from them it can't be returned within the guaranteed time they tell you in store. They looked my 93 year old grandmother, mother, and me in the face guaranteeing if it didn't work out we could return the $3000 mattress and bed. My elderly grandmother needs the money back to get medical equipment to better fit her needs and now won't be able to purchase them thanks to WCC and their lies. Get everything in writing because clearly purchasing from a local company was not the best ... read more
They sell wonderful long lasting furniture that you definitely get your money for. You won't be disappointed go buy from them
All the Furniture From WCC is Bull shyt it doesn't last long an it's very cheap an fragile I spent $2400+ on furniture an less thn a year it's falling apart like a master disaster*not only tht warranty wit the purchases an it Didn't Cover Shyt *They Are Wack an Scammers 4the low have u sitting straight on floor.
Business response:
Please in box us your contact information to discuss further. We cannot find you in our system. Maybe you are thinking of the wrong store. Everything we offer has a warranty.
Wow! What a nice recliner. Mine is broken. :0(
Frequently asked questions about WCC Furniture & Mattress Center
How is WCC Furniture & Mattress Center rated?
WCC Furniture & Mattress Center has a 4.9 star rating with 5,071 reviews.
When is WCC Furniture & Mattress Center open?
WCC Furniture & Mattress Center is open now. It will close at 5:00 p.m.