Reputation & Customer Experience Software for Wellness

Make over your online reputation

Get more reviews, connect with more customers, and drive more revenue with the #1 reputation management platform for spas and salons.

Trusted by 150K+ local brands and businesses

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wellness software

1,900+ spas & salons grow with Birdeye

skin spa
sona
radiant reflections
u-med-spa
bva
the-acne-lab

Rank higher on Google, improve your reputation, and deliver personalized experiences with Birdeye.

Increase in reviews
80%

Increase in reviews

increase search views
540%

Increase in search views

Increase in site visits
460%

Increase in site visits

BirdAI

Power digital customer experiences with AI

Boost productivity by using BirdAI to generate social content, analyze customer feedback, reply to reviews, chat with website visitors, and much more.

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Power digital customer experiences with AI
Listings

Rank higher on Google and everywhere clients search

Create, update, and manage your listings across hundreds of online directories to improve your SEO ranking and be found by more customers.

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Rank higher on Google and everywhere clients search
Reviews

Easily collect reviews and improve online reputation

Pair Birdeye with your CRM to generate reviews without lifting a finger — then use AI to generate tailored, error-free responses with a single click.

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Easily collect reviews and improve online reputation
Messaging

Message clients across digital platforms

Reach customers and leads on high-converting channels like text, social, email, webchat, and more from a single inbox. Use BirdAI to rephrase your responses and get quick conversation recaps.

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Message clients across digital platforms
Social

Manage all your social accounts in one place

Create social posts in minutes with AI, manage social presence across multiple locations, and engage with customers seamlessly – all from a single dashboard.

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Manage all your social accounts in one place
Referrals

Automate and track referral campaigns at scale

Modernize word-of-mouth marketing and send automated, measurable referral campaigns at scale.

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Automate and track referral campaigns at scale
Payments

Get paid faster with digital payment options

Provide an effortless payment experience across text, scan, card readers, your website, and beyond. Streamline collections with automated campaigns and flexible financing options.

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Get paid faster with digital payment options
Surveys

Gather feedback better with text-friendly surveys

Measure, analyze, and act on customer sentiment with scalable surveys powered by AI.

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Gather feedback better with text-friendly surveys
Benchmarking

Outrank and outperform your competition

Rank your reviews against your local competitors to better understand your place in the market. Uncover themes in competitors’ reviews — then use your intel to outshine the competition.

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Outrank and outperform your competition
Integrations

Keep your favorite apps with Birdeye Integrations

Birdeye integrates with over 3,000 software systems — making it easy to generate more reviews, message more customers, and drive more revenue.

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Keep your favorite apps with Birdeye Integrations

Get more Google reviews with Birdeye

Customer Since 2017

U Med Spa

Wellness Plano, TX

9

GoogleReviews
3.8

940

GoogleReviews
4.8
Customer Since 2019

Forma Medical Aesthetics

Wellness Roswell, GA

2

GoogleReviews
5

214

GoogleReviews
5
Customer Since 2017

Radiant Reflections Weight Loss Clinic and MedSpa

Wellness Hattiesburg, MS

1

GoogleReviews
5

131

GoogleReviews
4.9

Resources

Icon Resources Blog

A Guide to Healthcare Online Reputation Management

Start growing with Birdeye today

Get a firsthand look at the capabilities of the all-in-one Birdeye Platform

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Start growing with Birdeye today

Frequently Asked Questions

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How can Birdeye help me improve my reputation as a wellness provider?Click to open

Birdeye helps wellness businesses improve their online reputation by helping them rank higher on local search with accurate listings, seamlessly generating a steady stream of reviews, and making it easy for happy clients to refer friends and family.

Why is reputation management important for wellness spas, salons, and gyms?Click to open

98% of clients read online reviews. An online review management platform helps you build credibility with potential clients using reviews. It also boosts your SEO and helps you attract more clients on Google.

How does Birdeye get reviews for wellness spas, salons, and gyms?Click to open

Birdeye’s automated review generation tool seamlessly gets reviews on 200+ sites like Google, Facebook, and more. Send automatic requests via text or email, prompting clients to easily leave reviews in two clicks.

How does Birdeye's wellness software differ from other wellness marketing companies?Click to open

Birdeye is an all-in-one platform for reputation management and client experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain client experience insights to grow sales and thrive. Some key differentiators are our award-winning customer support, premier Google partnership, and our integrations to the CRM systems you use to improve business operations.

How can Birdeye's wellness management software streamline my business operations?Click to open

More than 150,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with clients through webchat, text, and social media messaging; collect digital payments; and gain insights to improve client experience with survey, ticketing and benchmarking tools.

Is Birdeye's wellness software easy to use?Click to open

Birdeye is purpose-built for local businesses, we do away with the need for multiple point solutions to manage reputation, interact with consumers, and deliver a great client experience. Now all activity is managed and measured in one central place. Birdeye's intuitive application and smart automation makes it nearly effortless to request reviews, generate referrals, measure sentiment, communicate with clients and much more.

Can Birdeye's wellness software integrate with other systems or software used in my business?Click to open

We provide out-of-the-box integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to level up your business with automated review, referral, and survey requests. We integrate to the systems you already use like MINDBODY, SalonRunner, FitHive, Glofox, ClubReady, QuickBooks, Square, and many more.

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