WellNow Urgent Care

Sara A. 

on Yelp

a year ago

My partner went here for a simple thumb injury. He checked in and sat in a room waiting for an hour and a half to be seen. He finally had to say something to a staff member who then relayed the information that the front desk girl never even checked him in. So no other staff knew he was waiting in the room. Meanwhile the desk girl is outside of the building on her phone sweeping the sidewalk with absolutely nothing on it. The only patient in the entire building should not wait well over an hour for a thumb injury. Reconsider... read more

Donald C. 

on Yelp

a year ago

Gave them a second chance went there because I fell hurt my back and neck gave them my insurance card wait 20 minutes oh we can't get it to go through most incompetent business give them a 0 stars 

Shelly S. 

on Yelp

a year ago

I needed an X Ray for an injury. When I walked in to the front Desk the receptionist was helpful. I had a script for the X Ray and was told by the Doctor to go to St. Joseph's imaging because they could do it at a cheaper cost and was sure that they were open. It's Saturday by the way. I knew the Doctor was just trying to shuffle me out so I practiced my due diligence and called . of course they were closed so back inside to sign back in. Doctor spreading mis information was my first impression of his incompetence. Thi... read more

Christopher M. 

on Yelp

a year ago

On October 7th I went to well now in Cicero on route 11 they rushed me through spent 10 minutes with me gave me medicine and said I had a cute bronchitis it's now November 3rd and I'm still sick as hell so they robbed me for $165 plus my insurance and I'm no better. If you want help you need to go to a real doctor 

Devyn B. 

on Yelp

2 years ago

Doctor did not have any care to look deeper into my issue was misdiagnosed because they could care less(Staff is fine). Avoid if you can 

Nick C. 

on Yelp

2 years ago

I'd leave zero if I could have gone here twice now. Took 3 hours when it wasn't busy. Second time tried to make an appointment online 4 times, all 4 times wouldn't work. They don't answer the phone and when I get in it's as if they're moving at a snail pace. To make it worse the only two girls there are complaining about how "nobody gonna be here cuz I'm out at noon" as they have us waiting in line. Can't emphasize how poor the customer service is here 

Brian W. 

on Yelp

2 years ago

Money is their sole concern. I spent 15 minutes filling out electronic forms, only to be told that I needed to pay them $50.00 before I saw anyone. I have NEVER been treated as poorly, and I would advise others to avoid these unprofessional scammers 

Kassandra D. 

on Yelp

2 years ago

I waited in the waiting room for 2 hours for a fit test. They called me back and then we're unaware it was a fit test (which I told the front desk and handed her my epassport) and then she disappeared for another 5-10 mins and came back to say the nurse who does fit testing wasn't there and i could go to the other location in 57 which is roughly 15 mins away. I wish they would have better communication so I didn't waste over two hours for literally nothing! Very disappointed. 

Kass D. 

on Yelp

2 years ago

I waited in the waiting room for 2 hours for a fit test. They called me back and then we're unaware it was a fit test (which I told the front desk and handed her my epassport) and then she disappeared for another 5-10 mins and came back to say the nurse who does fit testing wasn't there and i could go to the other location in 57 which is roughly 15 mins away. I wish they would have better communication so I didn't waste over two hours for literally nothing! Very disappointed.