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WellNow Urgent Care

4.3

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

7851 Brewerton Road #1, Cicero, NY, 13039, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.31,243 reviews
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Devyn B.'s profile image
Devyn B. 
rating
a year ago

Doctor did not have any care to look deeper into my issue was misdiagnosed because they could care less(Staff is fine). Avoid if you can 

Nick C.'s profile image
Nick C. 
rating
a year ago

I'd leave zero if I could have gone here twice now. Took 3 hours when it wasn't busy. Second time tried to make an appointment online 4 times, all 4 times wouldn't work. They don't answer the phone and when I get in it's as if they're moving at a snail pace. To make it worse the only two girls there are complaining about how "nobody gonna be here cuz I'm out at noon" as they have us waiting in line. Can't emphasize how poor the customer service is here 

Brian W.'s profile image
Brian W. 
rating
a year ago

Money is their sole concern. I spent 15 minutes filling out electronic forms, only to be told that I needed to pay them $50.00 before I saw anyone. I have NEVER been treated as poorly, and I would advise others to avoid these unprofessional scammers 

Kassandra D.'s profile image
Kassandra D. 
rating
a year ago

I waited in the waiting room for 2 hours for a fit test. They called me back and then we're unaware it was a fit test (which I told the front desk and handed her my epassport) and then she disappeared for another 5-10 mins and came back to say the nurse who does fit testing wasn't there and i could go to the other location in 57 which is roughly 15 mins away. I wish they would have better communication so I didn't waste over two hours for literally nothing! Very disappointed. 

Sophia H.'s profile image
Sophia H. 
rating
a year ago

Male doctor was super condescending and rude. Especially after a 2 hour wait , treated me as if it was my fault i wasn't getting better on my own. Definitely would recommended going somewhere else! 

Krista M.'s profile image
Krista M. 
rating
a year ago

I went to well now 2xs in 1 month, first for severe sore throat, earache, ect I had been sick 2 weeks before going, so not the flu, but they say It's VIRAL,,,ok. Went back today for a sore in my throat, can't eat, or drink, ir even swallow,,,,you guessed it they say It's VIRAL. on top of it all they look at you like your crazy or stupid if ypu say you need an antibiotic. If your I'll with anything other than a broken bone stay home and treat yourself, save your money. I will go to the emergency room before ever walk... read more

Brian K.'s profile image
Brian K. 
rating
a year ago

This place is a clown show. First, their AI robot could not process my question. The first time the robot passed me off to customer service I got a busy signal. I hung up and called back. The second time the phone rang for TEN MINUTES STRAIGHT before I hung up. Whomever is running this joint is an incompetent fool. I have to go there though, because my new employer uses them for PEP. Yay 

Todd D.'s profile image
Todd D. 
rating
2 years ago

The receptionist canceled my appointment without contacting me. The attitude they have towards patients is absolutely unacceptable. I would hope their boss is aware of their poor care. 

Linda P.'s profile image
Linda P. 
rating
2 years ago

Why is the receptionist the one responsible for cleaning room? This place is brand new and very understaffed. Way too long of a wait and disorganized. 

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.3 star rating with 1,243 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.