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WellNow Urgent Care
- Urgent Care
- Cicero, NY
About this business
Location details
7851 Brewerton Road #1, Cicero, NY, 13039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:30 p.m. | |
| Tue | 08:00 a.m. to 7:30 p.m. | |
| Wed | 08:00 a.m. to 7:30 p.m. | |
| Thu | 08:00 a.m. to 7:30 p.m. | |
| Fri | 08:00 a.m. to 7:30 p.m. | |
| Sat | 08:00 a.m. to 7:30 p.m. | |
| Sun | 08:00 a.m. to 7:30 p.m. |
I would never return here. They misdiagnosed me after I waited for 2 hours. I went to St. Joseph's and the doctor correctly guessed that I went to 5 Star just by the misdiagnosis. 5 star? More like 1 star.
Business response:
Hi Frank - We apologize for your extended wait and would like to discuss your experience. Please call the office and ask to speak with our Practice Manager, Denise.
Came here today with a family member and would have rather went to the ER. The lpn working had no idea what he was doing and went to get another lpn for help instead of an RN. I was not comfortable with the care we received and will never come here again. The facility is beautiful and gets 5 stars and they have great hospitality however I don't recommend it in terms of healthcare.
Worst urgent care ever. Took my wife there for severe flu symptoms. The female taking the flu culture had no idea what she was doing and caused my wife's nose to bleed heavily from inserting the culture swab in too far and obviously to hard. Then had no idea how to treat the nose bleed and called for the nurse practitioner. No doctor in the place. Three females in scrubs stood there and watched while I took care of the nose bleed and tried to clean my wife's face, hands, clothes, and the wall in the treatment room. Yes, it w... read more
Business response:
We apologize for your wife's discomfort, Ed. We have shared your concerns with our staff. Please call our site and ask to speak with our Practice Manager, Denise, to further discuss.
I wound never go to this place again! I went in due to a fall the day after Christmas from a table bench. (Blonde) Bruised my left side pretty bad. The rib on by back was getting more painful. They did an X-ray and then the PA came with the bad news. She said I would not be present for my granddaughters birth, or watching my 3 yr old, as I had a broken rib, which I knew was most likely! The pain was excruciating. She then tells me I will need surgery on my hip to have a pin put in for the brake! I was in tears, as we also ha... read more
Business response:
Hi Deah - We apologize for your experience. Please contact our office and ask to speak with our Practice Manager, Denise, so we can address all of your concerns.
I called five star because I was in severe pain. I had new insurance and didn't know if I should go to them (like my paperwork said) or go to the ER. They said come in, so I had my son drive me there. By the time I got there the pain was worse & they said I had to go to the ER. I could have saved an ambulance ride and had my son take me strait to the ER to begin with, but I had listened to Five Star. THEN, they proceeded to jab an IV into me that was so poorly done, the ER kept asked me "Who did this to you"? In addition, th... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.3 star rating with 1,256 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 7:30 p.m.