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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter The office is friendly and responsive, and the maintenance staff is very good. The construction during the day is a bit annoying, but there's nothing they can do about it. I will say there have been a lot of car break-ins on the property, but that's been the case for a number of other properties in the area.
Business response:
We greatly appreciate your feedback. We're glad to hear you find our office and maintenance staff friendly and responsive.
Verified Renter Beautiful apartment and great amenities! I recently just moved it and I can say I am already loving my stay here at West Mockingbird. The parking garage is also fixed!
Business response:
We greatly appreciate your positive feedback! Thank you for choosing West Mockingbird for your new home.
Verified Renter my apartment itself was great! It’s very convenient to 183. But the parking garage and hallways seem to always be dirty. And definitely repeated problems with the garage gate being broken. Any maintenance issues were handled very quickly and everyone in the leasing office was very nice.
Business response:
We apologize for the issues you experienced with the parking garage and hallways. Thank you for acknowledging our quick maintenance response and friendly leasing office staff.
Verified Renter I use to love living here, but the community has constant breakdowns of the elevator and arcade games in the community room. The amount of rent that is paid here , everything should be always in working order.
Business response:
Apologies for any inconvenience. We appreciate your feedback regarding the elevator and arcade games. Please feel free to reach out to us at (214) 838-8480 to discuss further.
Verified Renter My resident experience has been great. I’ve been here for over 3 years now. I’m about to move to another stay and I can honestly say I will miss living here.
Business response:
Thank you for your wonderful feedback! We're glad to hear you've had a great resident experience at West Mockingbird.
Verified Renter I really enjoy the gym and common areas. I work from home so the construction noise can get annoying at time. I wish we would do more community activities.
Business response:
Thank you for sharing your feedback. We appreciate your comments on the gym and common areas. Please feel free to reach out to us regarding any community activities you'd like to see.
Verified Renter This apartment community, West Mockingbird in Dallas, has potential. Unfortunately, quality has consistently declined in the 20 months that I've lived here. Noise control has declined recently, end there is no way to make noise complaints at night. The courtesy officer patrol was discontinued & residents now use common areas after closing time. Communal resources are abused by residents & not maintained by management- see billiards table, pinball & coffee machines, gym facility and equipment & hallways. The g... read more
Business response:
Your feedback is invaluable to us. We are here to address your concerns regarding noise control, maintenance, and safety issues. Thank you for bringing this to our attention.
Verified Renter Too many air bnbs completely mismanaged. Management doest care to maintain property or enforce community policies. There's so many security issues that never get addressed.
Business response:
We value your input. Please excuse any inconvenience. Thank you for bringing these issues to our attention. (214) 838-8480.
Verified Renter Unfortunately, this apartment complex has gone downhill over the last 2 years. The gate is always broken and there has been an increase of car break-ins but the apartment doesn't seem to want to do anything to up security. The elevator is also sometimes broken and there is a huge trash issue which increases bugs and pests around the apartment. Neighbors don't pick up after their pets and therefore the apartment has a bad smell to it when walking outside and the landscape isn't very upkept/nice. This apartment... read more
Business response:
We appreciate your feedback and apologize for any inconvenience you have experienced at West Mockingbird. We take your concerns seriously and are actively working to address the issues you mentioned, including enhancing security measures and improving maintenance. We understand the importance of a clean and well-maintained community and are committed to making necessary improvements. Thank you for bringing these matters to our attention.
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4 star rating with 230 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open on Monday at 9:00 a.m.