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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter My move in was smooth and simple. Didn’t have much but I felt safe and secure while gaining comfort and footing in my new surroundings. Great job!
Business response:
We're pleased to hear about your smooth move-in experience at West Mockingbird. Thank you for sharing your feedback!
Verified Renter I’ve had a mostly great experience living at West Mockingbird Apartments. The amenities are well-maintained, and the staff has been helpful whenever I’ve needed assistance. The units are modern and comfortable, and the location is convenient. However, security has been a concern. Despite being a gated community, the gates are frequently broken, and car break-ins are still happening. It would be great if management took stronger measures to improve safety. Additionally, noise can be an issue—especially with up... read more
Business response:
We are glad to hear you've had a mostly great experience at West Mockingbird Apartments. We will address the security and noise concerns to improve your living experience. Thank you for sharing.
Verified Renter Move in was easy and seamless! I feel very safe and secure at all times. The property is very clean, I love that I always see custodial workers working! All of the staff were very helpful and assisting!
Business response:
We genuinely admire your positive feedback on your move-in experience and the cleanliness of the property. Thank you for sharing your experience with us!
just ok Cars get towed even though they are registered in the guest parking. Concierge trash pick up is very up in the air. Sometimes they come before 7pm. Communication with the complex is seeming to get better. When I first moved in I couldn’t get anyone to answer a phone call or email. I had to go down to the leasing office and talk to them in person. Very secure unit but having guests is very tough when cars are towed and the building has very limited access to guests without a key.
Business response:
Sorry for any inconvenience, we appreciate your feedback on the issues you've experienced. Please feel free to reach out to us at (214) 838-8480 to discuss further.
Verified Renter I’ve lived here for 2.5 years. Just like any complex it has its pros and cons. I will say that management does take resident complaints seriously & maintenance is great. They come within 24 hours. There is now an officer that patrols.. it took them a while to get that going. There are not so great neighbors but the complex does handle them. They do preventative maintenance often. They have made some not so great mistakes but overall it’s pretty decent.
Verified Renter I love it. The size and amenities are great. The parking and security is a plus. I moved into a two bedroom apartment home. The kitchen is very spacious and the bath tubs is very big. We also have a good size standing shower
Business response:
We're grateful for your positive feedback on the size and amenities of our two bedroom apartment home. Thank you for choosing West Mockingbird!
Verified Renter Loving my new place! Complex is very nice and I love how spacious the gym is. Complex seems to be very quiet and I enjoy being on the 4th floor.
Business response:
We're excited to hear that you're loving your new place at West Mockingbird! Thank you for sharing your positive experience.
Verified Renter I’ve enjoyed many aspects of living in this apartment complex, but the noise from my upstairs neighbor has become a serious issue. It often feels like she’s stomping rather than walking, and the noise is loud enough to disrupt our daily activities and make it hard to relax. It’s particularly challenging at night when we’re trying to sleep. Management has been responsive to other concerns, but it would be great if there were guidelines or reminders in place to help everyone maintain a peaceful environment. If ... read more
Business response:
Please accept our apologies for the noise issue you're experiencing. We will work on addressing this matter promptly.
Verified Renter Excellent service the young lady at the front desk was very helpful and knowledgeable, she told me just about everything I needed to know, she was very professional and friendly
Business response:
We're privileged to have provided you with excellent service. Thank you for your kind words.
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4.1 star rating with 265 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open on Monday at 9:00 a.m.