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Westbury Court Care & Nursing Home

4.8

Assisted Living Facilities
Westbury

About this business

Wellness Assisted Living Facilities

Location details

6 Station Road, Westbury, BA13 3JH, United Kingdom

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4.8113 reviews

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J L

2 years ago

I cannot fault the care that my stepdad has received since being at Westbury Court, from the cleaners through to the management. The home is spotless, the food is good and they care so much about his care and his needs. I feel comforted that although I live so far away that he is safe and that they all really care about him and his welfare. He is treated with kindness and dignity. Thank you.

Deborah S

2 years ago

Mum moved into the home after a few months in hospital and she says she feels at home. Mum always said she didn't want to go into a home but when we take her out for a coffee, she drinks it and then says 'come on it is time to go home'. What more can I say? The home is always clean and tidy, staff are always caring and friendly and they like to have a good laugh with the residents. She has also put on weight as she is getting the nourishment she needs which she wasn't getting when she was living at home on her own. Mum espec... read more

J R

3 years ago

The staff and the home, in general, have been nothing short of fantastic over the last 9 months since Mum moved in. Nothing seems too much trouble and their happy and helpful nature (even during the Covid restrictions) has made a difficult time so much easier on both Mum and her family. The fact that Mum is happy and feels more than at home at Westbury Court says it all really especially as she had to leave her own home of 8 years at short notice following a fall.

Pamela A

3 years ago

Excellent run care home and staff are always extremely helpful. My mum has a great bond with one carer. 10/10 for Westbury Court.

Business response:

Thank you, Pamela, for letting us know how we are doing at Westbury Court Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

Jan G

3 years ago

From the moment I walked into Westbury Court, I know that I had chosen the right place for my mum. Everyone is so caring, it feels so homely and clean. The care she gets is second to none and I couldn't wish for any more for her. She loves the food and likes to be able to choose her menu. She always looks clean and tidy, now even wearing her jewellery which hasn't happened for a very long time! I can now stop worrying, knowing she is being looked after.

A M

3 years ago

I have been visiting my friend for just over a year since she came to Westbury Court. I have consistently found the care staff and everything about the home caring and very good. However, my friend equally consistently complains about the food - literally on every visit. It's limited and quite stodgy, she says there is not enough fresh fruit etc. Meat is tough. Pudding is cake and custard.

Business response:

Thank you for your comments about Westbury Court. We appreciate you taking the time to give feedback and letting us know how we are doing. Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular requirements or wishes in relation to food or the serving of meals. As well as conducting twice-yearly surveys, we hold regular meetings with our residents where any concerns are raised and discussed; this includes sharing feedback on the menus ... read more

T P

3 years ago

I find the staff friendly, caring and always approachable. Cleanliness is second to none, rooms are always kept nice. I would certainly recommend the care home.

Business response:

Thank you for your comments about your recent experience at Westbury Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

C G

3 years ago

Mum came into the home in a very anxious state but has settled very well. The staff are very warm and friendly and the food is great, think Mum has put on weight.

Business response:

Thank you for your positive feedback towards Westbury Court Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your mum has settled in. If there is anything more we can do, please do not hesitate to reach out.

Ruth K

3 years ago

Very impressed with the way my ex-husband is being looked after. His needs are complex but the staff are wonderful with him.

Business response:

Thank you, Ruth, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.