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Westway Ford Parts
- Auto Parts & Supplies
- Irving, TX
About this business
What are the benefits of using our Ford OEM parts versus an aftermarket part? You'll get a part that is designed to fit your specific make or model. It's meant to survive the wear and tear associated with your unique car, truck or SUV. An aftermarket part might be mass designed to fit multiple makes and models. It might not fit your specific model. Is there a difference between the two? Absolutely. The OEM part has a higher value because it typically does the job that was intended.
Location details
801 W Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Waste of time and will lie to get you in there. I wouldn't recommend.
This company will be fast to see you a vehicle. But once you drive it off they don’t care. I’ve had nothing but issues with this dealership and vehicle. I bought a 2020 F150 with 75k miles. Sales person told me when I noticed a missing locking cover and he gave me one that didn’t match said “You bought a used truck”. It took a month of fighting with them to fix the wheel barring that needed replacing and I had to “pocket” at the location for them to fix it at their cost. I also have a water leak from the A/C evaporator that ... read more
I had an Appointment for 8:30am to replace 1 tire that is covered over my warranty. And for my oil change to be done. I called in advance to make sure the tire was in stock and that it would be covered with my warranty IN ADVANCE. It is now 1:00pm and NOTHING has been accomplished. This is by far the worst service in the DFW. I don't not recommend to anyone. They are not reliable or helpful in any way.
We initially went there to purchase a used Ford Explorere. I did some research so I knew what years to avoid and their most common mechanical and electrical issues. I was confident on our buy. But the salesman Gilbert showed us a '20 Expedition King Ranch. My wife and I loved it immediately, so we bought it. During the buy I asked questions about the reliability of this vehicle and Gilbert swore that all of the vehicles here go through a rigorous inspection. I felt something was a bit off when he danced around the question a... read more
Purchased a used car from here. 2020 model with 68,000 miles that “went thru their inspection process” and “everything was in good working order” within a week things started falling apart. My biggest red flag should have been when the finance manager tried to add $5000 on top of the warranty when I was in finance. I tried to leave but after countless times of asking for my key back from my trade, they refused to give it back. Yes, they held me hostage until I bowed down to sign the papers. They then pretended to be getting ... read more
It was ok then salesperson lied to me and my wife + ask family for money loan
My name is Isaac Stubbs. I'm writing this email to express my dissatisfaction with the sales experience and demand the repair of my vehicle. I have communicated my concerns to the State licensing department for commercial automotive dealers and have copied them in this email for reference as this is required in the formal complaint process. I had an unpleasant experience when my vehicle was brought into service on 04/23. It remained there until 12/30/23. After I picked up the vehicle on 12/30/23, the check engine lights came... read more
I would not recommend anyone buy a car at Westway Ford. After owning mine less than 1 month, it has had multiple issues that should have been noted and addressed in the "172 point inspection" they claim to do on their pre-owned cars. Within the last month, I've been sold a car with dangerously overinflated tires, and the check engine light came on 2 weeks after purchase. After multiple attempts to reach out to Westway for assistance via phone, in person visits, and emails, they have either not responded or given me answers t... read more
Worse Experience ever, they made me drive from Houston just to close the door of the building in my face, even though, I was in constant communication on my arrival time to the dealer. This is not serious people to work with.
Frequently asked questions about Westway Ford Parts
How is Westway Ford Parts rated?
Westway Ford Parts has a 3.4 star rating with 546 reviews.
When is Westway Ford Parts open?
Westway Ford Parts is closed now. It will open at 7:00 a.m.