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Westway Ford Parts
- Auto Parts & Supplies
- Irving, TX
About this business
What are the benefits of using our Ford OEM parts versus an aftermarket part? You'll get a part that is designed to fit your specific make or model. It's meant to survive the wear and tear associated with your unique car, truck or SUV. An aftermarket part might be mass designed to fit multiple makes and models. It might not fit your specific model. Is there a difference between the two? Absolutely. The OEM part has a higher value because it typically does the job that was intended.
Location details
801 W Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I wish I could give less than one star but I can't so here it is. I called to check on an advertised vehicle and was told they would send a video of the car and see if they could find out why the car only had a 100 miles put on it in a year from when a lease company bought it. That evening a manager called me and said he'd have Edwin send me the video and would look into the mileage question. After more than a day I get a call from Edwin asking when I wanted to drive down and look at the vehicle. I told him I was waiting for... read more
Avoid this dealership Short version: They left my car in worse shape than when I dropped it off, they wasted my time with bad diagnoses, and they don't seem too keen to communicate with you or answer your questions too quickly. I got better and more helpful service in 15 minutes at Autozone than I did 3 days here. Day one: I brought my Ford Focus in after it wouldn't start and was idling rough, no CEL was on but the battery was pretty new so it seemed weird that it wouldn't start at all and I was worried there would be elect... read more
By far the worst dealership to deal with. I went in to buy a $95,000 Truck and they tried to tac on $25,000 to the msrp, charge me $5,400 for a bed liner, window tint, lock lugs, and mud flaps. They also tried to give me $10,000 less than fair market value for my trade. All together they were trying to make $40,000 in their pocket. Stay clear of this place!!!
If MARKUPS, OVERPRICING, and SCAMMING CUSTOMERS were given a face, it would be this place right here. The way they deal is ridiculous they slapped an additional $12,000 markup on my Ford Maverick Lariat Hybrid truck which I ORDERED almost 6 months back, I doubt that they care even slightly about customer satisfaction. The Salesperson, Manager and I think there director Ryan none wanted to make a deal in fact he came to me and Just said he cant make things work and felt. It's best to steer clear of them at all costs if you're... read more
I had my F150 serviced on March 6. When it was completed the crescent wrench indicator was on, and I'm getting poor performance. I was told that eventually, it would go off, but to date, it's still on, the truck acts sluggish when I step on the ignition, and gas mileage has decreased. The check engine light occasionally comes on, (it was off when I made the appointment), but I never had the other problems until after my truck was serviced. I purchased my vehicle from the dealership, and have returned it for service over the ... read more
My mother had her vehicle brought in to have her transmission checked. The dealership told her there was nothing wrong after the car waited in the lot for 2 weeks to be checked. She continued to have problems for a month and brought it to another repair shop that immediately found a coded issue. Those mechanics brought it in to Westway themselves and ran the SAME scan and it popped up positive. My mom has now been driving on a faulty transmission for a month. They then say it will be 45 days to fix it, and did NOT give her a... read more
Broke a part during a service and made me pay for the techs mistake. The service manager is very unprofessional. GM will not return emails and the people who work there are totally unprofessional.
DO NOT I REPEAT DO NOT USE WESTWAY SERVICE ! MY TRUCK WAS THERE 1 MONTH AND 2 WEEKS WITH NOTHING DONE. I HAD TO PHYSICALLY DRIVE TO THE DEALERSHIP TO GET A HOLD OF SOMEONE IN THE SERVICE DEPT BECAUSE NOONE WOULD RETURN MY PHONE CALLS. ANOTHER 2 WEEKS WENT BY AND I RECEIVED 3 DIFFERENT STORIES ABOUT WHAT WAS WRONG WITH MY TRUCK WITH PRICE RANGING FROM $4500.00, THEN $1200.00 THEN $1400.00 -$1500.00 THEY SAID THEY GOT MY TRUCK REPAIRS CONFUSED WITH ANOTHER TRUCK SAME COLOR. I FINALLY HAD ENOUGH, PICKED UP MY TRUCK TO FIND THE ... read more
Joseph in service is horrible, poor communication, I brought my car in for a service recall on Feb 18, Joseph stated service would take up to 4hours, well 6 hours later of him not returning calls, I go back up to the dealer only to find out they had to order wires, that according to him would be in the next day, Joseph advise he would have some pickup my vehicle on Mon. Feb 20 at 7:30 am and he would also call to let me know when they're on the way, 7:30 never got here, I call a few times, rep said she would send message ove... read more
Frequently asked questions about Westway Ford Parts
How is Westway Ford Parts rated?
Westway Ford Parts has a 3.4 star rating with 546 reviews.
When is Westway Ford Parts open?
Westway Ford Parts is open now. It will close at 7:00 p.m.