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Westway Ford Parts

3.4

About this business

What are the benefits of using our Ford OEM parts versus an aftermarket part? You'll get a part that is designed to fit your specific make or model. It's meant to survive the wear and tear associated with your unique car, truck or SUV. An aftermarket part might be mass designed to fit multiple makes and models. It might not fit your specific model. Is there a difference between the two? Absolutely. The OEM part has a higher value because it typically does the job that was intended. 

Location details

801 W Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.4546 reviews
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Pickup_Customer 
a year ago

First, the $2995 "DEALER PREP" fee was only disclosed with the final offer and pricing paperwork. Second, the bed of the pickup had holes/tears in it that were not clearly visible in the supplied online pictures nor were they disclosed in the text. The wheel well also had a large hole punched in it that exposed the tire to anything you might be carrying in the bed of the pickup. 

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cozby8832 
a year ago

I was in the process of buying a car. They had me sign a contract and begin financing. they needed proof of income, or they would raise the interest rate. I provided it for them when I got home. Then, they sold the car to someone else on my return trip to pick up the car. They also raised the price from the Internet price, claiming restoration efforts were not included in the price. Still, when I filled out the online financing information, it did not show this additional cost in the advertised price. I found them to be the ... read more

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erikayolo1976 
a year ago

Come in with 0 expectations and you will not be disappointed. Only reason we came to this dealership is because they had what we were looking for. We saw they had horrible reviews but took a chance. Well reviews were all on point. Initially we called, confirmed they still had the car, made appointment, left work early to make it in time to se/test drive the car. Once there they tried to get us to do credit app before even looking at car. We said no just wanted to see car first. 2 hrs later they come and tell us they can't fi... read more

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Dwight kool 
a year ago

My worst ever used car shopping experience. They were deceptive and dishonest. I was sold a Lemon never gave me a copy of the so called 172 point safety inspection the salesman claimed they do. Been frustrating dealing with a bunch of young kids running a huge car dealership and now real knowledge or Customer Service Skills. Upper Management is hard to contact, they want give out their number or even have them to return your call. I was given the cold shoulder treatment once I demanded the Lemon Car they sold me be repaired.... read more

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David Cantu! 
a year ago

Do NOT come to this dealership. Truck online priced at $35k I come in to buy it and my first write up was $45k. They added $5k worth of “options” on the truck (it’s a 2020) if the truck is so clean why would it need $5k worth of “options”. Sales managers are very deceitful. They lowballed my trade I’ve been to 4 other Ford Dealerships this past weekend and they gave me the lowest bid by $3k. They act like they’re doing you favors but when you say no they turn into the rudest people ever. I honestly don’t understand how this ... read more

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tonjamoss59 
a year ago

The worst! No one answers the phone. Had a recall on my vehicle they kept my vehicle for several weeks totally destroyed it kept bringing it back each time more damage so now my vehicle is literally falling apart and no one seems to give two trucks about it! Supervisor will not return my call. Just awful. 

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karkrazy1971 
a year ago

Shady & Bait you into coming in. They charge over way over MSRP & plus Add ons. 

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ChaselHarding 
a year ago

I advise you to never purchase a car from this dealership. I made the mistake of buying one from this dealership and on the way home and my front right tire blew out and they refused to help me or replace it. Later on I figured out that both headlights were out and the horn doesn't work. Then my keyfob became disconnected with the car to top it off. The dealership insisted I tow the car back to their dealership only to let the vehicle sit for two weeks. I finally had to have my car towed off the lot. At which time I noticed ... read more

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Ashley Large 
a year ago

08/29/23 Had my Ford Edge towed in to the Service dept. at Westway Ford (Irving) to run a diagnostic ($195) I explained to the advisor what the issue was and what was done to the car the day before (oil change , new oil filter and switch), but low oil pressure light is on and the car keeps stalling . I don’t want anything else done to my car I just want the diagnostic ran that will tell them what is wrong with the car. 8/31/23- I received my diagnostic with "Needs Oil change, new windshield wipers, Cabin air filter, and fron... read more

Frequently asked questions about Westway Ford Parts

How is Westway Ford Parts rated?

Westway Ford Parts has a 3.4 star rating with 546 reviews. 

When is Westway Ford Parts open?

Westway Ford Parts is closed now. It will open at 7:00 a.m.