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Westway Ford Parts
- Auto Parts & Supplies
- Irving, TX
About this business
What are the benefits of using our Ford OEM parts versus an aftermarket part? You'll get a part that is designed to fit your specific make or model. It's meant to survive the wear and tear associated with your unique car, truck or SUV. An aftermarket part might be mass designed to fit multiple makes and models. It might not fit your specific model. Is there a difference between the two? Absolutely. The OEM part has a higher value because it typically does the job that was intended.
Location details
801 W Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
08/11/22 this is the worst dealership in Dallas Texas,I buy a car from them broke down and I got not help from them
After now 3 visits to the service center since April, my truck has spent 8 weeks with them. They refuse to communicate or answer the phone. They lost my keys on the first visit (they didn’t tell me they said they just lost the insert, lie because they called to say they found my key 2 weeks later), didn’t address the problem in the second, and now on the third “they can’t replicate the problem”… my service rep didn’t even have the courtesy to give me options. After 3 visits the service manager should step in but he usually i... read more
A star, even a single one, would imply I have something positive to say... here is my response to a possible auto-email coming from Dustin Egbers, the GM after a horrific experience. I sent the email on July 28th... crickets as of August 5th. Dustin, I am a little surprised to hear from you. Let me explain why. On Friday 7/8, I was searching for used Jeep Wranglers on CarGurus. I noticed a Jeep you just received in inventory (think it came in the day prior - at White 2015 Jeep Sahara 4-door with approx 48k miles). I contacte... read more
Gives fake number in response to bad review. "Customer Relations Department" phone number is a non-working number. Deceptive, Fraudulent service department, and used car department. First off, the mileage they had listed was 10k less than the actual mileage. I still bought the car, for an exorbitant amount, so I could just be on my way, because I had already gone through the credit inquiries. When I was negotiating the car deal, they promised me they'd repair the splash guard underneath the car, which they did not; they only... read more
Called about a truck that was posted on their webpage with an advertised MSRP. Called and talked to a salesman and told them I'd take the truck. Got ready to leave a few hours later and called to make sure the truck was still available, at the advertised price. The salesman wasn't sure about the price so he needed to ask his manager. He got back to me and told me that his manager wanted him to let me know that the vehicle I wanted (a pickup truck) was hard to come by, and there would be a premium added of $10-15 thousand ove... read more
reached out about Mustang Mach-E GT that was priced at $73,530 on dealerships website and Auto trader. when Marissa Martinez reached out, she told me the price was $20,000 over MSRP!!! I stated this was stupid, an if so I should receive top dollar for my trade then. Never Heard from her again!! The next morning I receive email from her, I replied what's the value of my trade? A Dustin Egbers, replied by email for Marissa. Stating " i think she no longer feels comfortable dealing with you. Not sure where to go from here. you ... read more
Let see here got walk around video, applied for financing, then the salesman says oh yeah there is a $10,000 mark up because of market adjustment and if it was a 2.0 liter it would be a $5,000 markup ..... HUH ..... This is advertised on all sites for $26,915 not as $36,915 is that not illegal and bait and switch tack-tick. I was ready to buy until that move. I don't know if I would trust anything this dealer or these other Ford Dealers are doing. This Market Adjustment is for the birds American Made more like Greed from the... read more
Not the best. Service was great at one time, but the quality of work is no longer what it was. Sorry, but you left the cover unscrewed off of my air filter, and the appointment I set with them was not honored. The advisor told me that the service for oil and filter change was on a first-come-first-serve basis. I made an appointment and wasted the whole morning because I thought it was by appointment and found out it was not.
I went up there to ask for a service, I drive in and waited for almost 15 min and no one came to me to ask what I needed. There was 3 workers there just talking and looking at me
Frequently asked questions about Westway Ford Parts
How is Westway Ford Parts rated?
Westway Ford Parts has a 3.4 star rating with 546 reviews.
When is Westway Ford Parts open?
Westway Ford Parts is open now. It will close at 7:00 p.m.