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What Clients Are Saying
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by GO Mortgage
Would have liked to have had a better turn around on my questions regarding the loan. When I had questions, I had to ask multiple times or in other times felt brushed off. No lock rate was offered upfront, only after an increase from the initial numbers shared.
Verified by GO Mortgage
Go Mortgage App and website not user friendly
Verified by GO Mortgage
I referred Gomortgage from a previous client that we shared. The experience and level of service was not the same as with our first shared client. My client was not satisfied and decided to go with a different lender for future needs.
Verified by GO Mortgage
Customer service and communication was great. Underwriting is brutal!
Verified by GO Mortgage
Essay to contact Answer questions even not at work Prompt at getting it done
Verified by GO Mortgage
I only wish that when I drilled Tyler on getting the loan done on time he took me seriously. A question arose about the flood zoning and I would have responded immediately because I knew it could be an issue. Tyler has experience with the Rogue river that I don't (I live in suburbia). Instead of owning it, Tyler deflected. Now that it's all done I'll keep him in mind when we're ready to refi with a lower interest rate. I only wonder if we could possibly alter the landscape to avoid that 1-2 feet that's in the flood zone.
Verified by GO Mortgage
We did not have a good experience with the loan officer before Brandon. It was stressful having our loan officer switched after Karl left without any notice. We went for days with no emails answered and did not know that Karl had left. This made it very stressful. Brandon is great though!
Verified by GO Mortgage
The entire process was rushed and not well documented. I received two disclosures and each time the loan total amount increased without any explanation, when I requested it in writing I would only get calls. In the end, the closing was delayed a day because the numbers for the loan and closing did not align and no one could account for the $3130 difference. Being on Pacific time there is NO support after 2-3 pm PST when CST is after 5 pm.
Verified by GO Mortgage
We were told it would take 3 weeks and two months later we are still waiting on this
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How is What Clients Are Saying rated?
What Clients Are Saying has a 4.9 star rating with 14,609 reviews.
When is What Clients Are Saying open?
What Clients Are Saying is open now. It will close at 6:00 p.m.