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What Clients Are Saying

4.9

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Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.914,609 reviews
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Jerrod's profile image
Jerrod 

Verified by GO Mortgage

2 years ago

WHO'S the BEST? Its Adam Neft! Getting a house? I had my doubts! But the process was CLEAR -because Adam was HERE! For a whole YEAR- I had my fears- BUT Adam held my hand and even wiped my Tears. With Funds secured- I was reassured- that my family is getting OUT and moving to the BURBS! NO Trials and Tribulations Adam handled situations even provided educations regarding credit stipulations. 24/7 ABOVE AND BEYOND its aneft@GOmortgage.COM Adam, we appreciate you brother - You're not like any other. Seriously God... read more

Lori L.'s profile image
Lori L. 

Verified by GO Mortgage

2 years ago

As I mentioned in my previous reply, and which Rodd knows in detail: 1) The appraisal was received on 5/16/23, but issues about it were not prioritized until less than 24 hrs before the signing date, which resulted in a delay in closing. This had a cascade effect since the very elderly sellers were doing a concurrent close on their new property, and starting construction work this week as well. The construction work has been delayed, which means they don't move in at the expected date, and thus we will be delayed taking poss... read more

Rodney E.'s profile image
Rodney E. 

Verified by GO Mortgage

2 years ago

More face to face interactions. Not online! 

Chad A.'s profile image
Chad A. 

Verified by GO Mortgage

2 years ago

Process was very smooth. My only complaint would be I was not acknowledged personally at times. This made me feel like this was not my loan at all, only Bobbies. 

Lynnova J.'s profile image
Lynnova J. 

Verified by GO Mortgage

2 years ago

Tom was mostly absent from the process. He was unable to pull our credit scores after multiple attempts. A colleague was able to help. Tom communicated mostly through automated emails that I had to request be turned off. Although he knew he was sending emails to both my husband and me at separate emails he would only address the letter to my husband. My name is on the loan as well. I deserved to be acknowledged and valued in this process. The entire process felt very invasive and at times unnecessary. We would be told the de... read more

Cindy H.'s profile image
Cindy H. 

Verified by GO Mortgage

2 years ago

The credit pull was very frustrating and last minute requests for more documents was stressful 

Monica's profile image
Monica 

Verified by GO Mortgage

2 years ago

It was horrible from day one. He made a phone appointment with me and my bank for March 1 never kept it and then continued causing me delays and issues canceled. The first closing ended up taking almost an entire month just to do what should‚Äôve only taken weeks poor communication, not very knowledgeable on manufactured homes and sorry to say not likely to recommend or to ever use again. 

Mark's profile image
Mark 

Verified by GO Mortgage

2 years ago

Closed early 

Dominic's profile image
Dominic 

Verified by GO Mortgage

2 years ago

Was a terrible experience don‚Äôt recommend this company at all!!!! Go with someone else save yourself a headache. 

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How is What Clients Are Saying rated?

What Clients Are Saying has a 4.9 star rating with 14,609 reviews. 

When is What Clients Are Saying open?

What Clients Are Saying is open now. It will close at 6:00 p.m.