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White Blossom Care Center
- Nursing home
- San Jose, CA
About this business
Location details
1990 Fruitdale Ave, San Jose, CA, 95128, United States
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I give them a zero! Be careful what you put on yelp because unfortunately the businesses won't let you get away with telling the truth. I even got threatened with legal repercussions. I would never bring any of my loved ones here ever again. I really give them zero stars
This place is terrible they never tell you what's going on with your loved one they keep transferring your call and have you running in circles my grandfather was supposed to be released 3 WEEKS AGO. And they keep extending his discharge date without telling us why not to mention he got infected with COVID and they didn't even bother telling him WE had to tell him because he had no idea why he was switched to another room. For the first week his phone in his room was broken and we could not get in contact with him and they ... read more
We put my Dad here because he's been having some issues and unfortunately none of us can care for him full time. The facility itself is fine, seems pretty nice, although with COVID there's not much we can see first hand. He said the food is ok, he jokes that it's too much they are always trying to fatten him up. Physical therapy people are very nice, and the staff that comes by to sing the happy birthdays to folks are real nice. But he's really having a hard time with some of the staff there. The CNA's I think is what ... read more
This is my first Yelp posting. My family member (FM) was admitted from the hospital. Since it was during the Covid timeframe, I have not been able to visit except via a once a week 15 min Zoom call. White Blossom was hit hard with Covid Cases which I know must have been hard on the staff. I honestly believe most staff, want to care for people appropriately. My FM also was put in isolation for 10 days with a plastic curtain and minimal interaction. FM then was moved to another room & not returned to the original room as ... read more
Poor customer service by receptionist. I tried to inform Assistant DON, but she didn't want listen. I noticed arrogance her entire communication
No pain meds or hot food for COVID-19 patients in isolation. No nurse visits, or actual " care" given. Inhumane treatment at best. My adopted brother is a new amputee in this place and is receiving the absolute worst so-called-nursing care imaginable. DO NOT subject your loved ones to White Blossom " Care". It's BS!
Wow they sure delete my last post interesting. Mmm meaning everything was true. Your not a facility that cares for your patient all you care about is the money. Again my friend passed away which he was living there for couple of years. The only called me concerning his belongings. I am still his emergency contact and I'm his advanced directive. Please don't send your love ones here.
Business response:
Hi Easter, First and foremost, please accept our team's condolences for the loss of your friend. I can't imagine the grief that you are going through at this time. Please know that he was good friends with many of our staff members who are also grieving this loss. If you are willing, I'd love to discuss your concerns so that we can improve patient care moving forward. Feel free to call me at the number below. Sincerely, Brady, (408) 998-8447
My father was hospitalized for three weeks due to pneumonia and fluid being built up around his heart and lungs. After going through heart surgery, he was assigned to White Blossom to be taken care of before being sent home. He lost his balance in the middle of the night trying to use the bathroom and fell on his ribs. He pleaded for help for about an hour and no one attended to him until the janitor had to step in to get him back up on his feet. That's right. THE JANITOR. The staff members of the facility are unfit to atten... read more
Business response:
Hi Nick, I appreciate you sharing this feedback with me and I am very sorry to hear about your father's experience at White Blossom. Though I can't discuss specifics of his case online due to HIPAA, I would love to chat offline to better address the situation. Please give me a call at (408) 998-8447 when you have a moment to talk. Brady, Administrator
For the last week I have called 4-5 times a day trying to reach my mother, a patient at White Blossom. I am usually disconnected at least 2-3 times. When trying Social Services I'm always told they are in a meeting. I leave messages with no return calls. It's been well over 3 months since our last "Care Meeting." I try the Nurses station but am always told they are with patients. So I drove several hours down to White Blossom yesterday, with new clothes some food and flowers for my Mother. This was at 5:00 yesterday ... read more
Business response:
Hi Liz, Thank you for alerting me of these matters and for your patience while we work hard to ensure our patients & staff are kept safe from Coronavirus/COVID-19. I want to assure you and others reading this that we contacted all family and friends listed as responsible parties in each patient's medical record after the visitor policy change. It sounds like that message did not reach you and for that we apologize. I'm also sorry that you've had trouble reaching your mother. We're experiencing an increase in call volume whi... read more
Frequently asked questions about White Blossom Care Center
How is White Blossom Care Center rated?
White Blossom Care Center has a 3.5 star rating with 305 reviews.
When is White Blossom Care Center open?
White Blossom Care Center is open now. It is open 24/7.